Hotel Barista: Craft Coffee & Guest Experience

Hilton; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Hilton Dubai is looking for a passionate barista to join our award-winning team. You will expertly prepare coffee beverages, greet guests, and deliver personalized service in a fast-paced hotel setting.

Responsibilities include operating coffee equipment, maintaining hygiene, managing payments, and upselling promotions while collaborating with kitchen and dining room staff to ensure a seamless guest experience.

Qualifications

• Experience preparing coffee beverages to standard recipes and quality guidelines.
• Familiarity with hotel coffee menu and customization options.
• Proficiency in operating coffee-making equipment and maintaining cleanliness.
• Knowledge of hygiene and safety standards in food service.
• Proficiency in creating latte art and beverage presentation.
• Strong customer service and communication skills for guest interactions.
• Effective time management and multitasking abilities in a busy environment.
• Attention to detail in beverage preparation and order accuracy.

Responsibilities

• Prepare a variety of coffee beverages to established recipes.
• Provide friendly, efficient service, take orders, and make recommendations.
• Understand the hotel coffee menu and customization options.
• Operate espresso machines, grinders, and milk frothers safely and efficiently.
• Handle cash and electronic payments accurately and promptly.
• Maintain cleanliness and hygiene in the coffee prep area.
• Monitor inventory and restock as needed, communicating with management.
• Collaborate with kitchen and dining staff to ensure seamless guest experience.
• Proactively upsell additional menu items or promotions.
• Stay updated on coffee trends and product offerings through training.
• Address guest issues or complaints promptly to maintain satisfaction.

Skills

Coffee varieties

Brewing methods

Menu familiarity

Equipment operation

Hygiene and safety

Latte art

Customer service

Time management

Multitasking

Attention to detail

Tools

Espresso machines

Grinders

Milk frothers

Job description

Hilton Dubai is looking for a passionate barista to join our award-winning team. You will expertly prepare coffee beverages, greet guests, and deliver personalized service in a fast-paced hotel setting.

Responsibilities include operating coffee equipment, maintaining hygiene, managing payments, and upselling promotions while collaborating with kitchen and dining room staff to ensure a seamless guest experience.