Counter Sales Advisor Cum Coordinator

Alucopanel; Dubai; On-site; AED 54,000 - 84,000; Full time

Job summary

Danube Group in Dubai is seeking a Counter Sales Advisor Cum Coordinator to drive indoor sales, build lasting customer relationships, and coordinate between sales, inventory and logistics.

You will greet customers, provide product information, process orders and generate reports in Excel, while collaborating with warehouse and showroom teams to meet monthly targets. A proactive, customer‑focused approach and solid English communication are essential.

Qualifications

• Minimum 2 years indoor/retail sales experience.
• Proven ability to coordinate across multiple departments.
• Good English skills; Arabic a plus.
• Knowledge of building materials is a plus.
• Attention to detail and organized approach.

Responsibilities

• Greet and assist customers at the sales counter, address inquiries and close sales.
• Provide accurate product information, quotations and recommend suitable building material solutions.
• Process sales orders, generate invoices and coordinate timely deliveries with logistics.
• Resolve customer complaints promptly to ensure satisfaction.
• Liaise with warehouse and logistics teams to monitor stock levels and dispatch.
• Prepare daily, weekly and monthly sales performance reports using Microsoft Excel.
• Maintain and update the customer database and sales records.
• Support merchandising, visual displays and promotional activities in the showroom.
• Collaborate with the sales team to achieve monthly targets.
• Assist in coordinating inter‑departmental activities to ensure smooth operations.

Skills

Indoor/retail sales

Customer handling

Coordination across departments

Communication in English

Problem-solving

Education

High school diploma

Bachelor’s in Business/Marketing preferred

Tools

Excel

Job description

Job Description:

The Counter Sales Advisor Cum Coordinator will be responsible for generating indoor sales, building lasting customer relationships, and ensuring seamless coordination between sales, inventory, and logistics. The role requires proactive problem‑solving, strong communication, and solid Excel skills to monitor performance and produce actionable reports.

Responsibilities

• Greet and assist customers at the sales counter, address inquiries and close sales.
• Provide accurate product information, quotations and recommend suitable building material solutions.
• Process sales orders, generate invoices and coordinate timely deliveries with logistics.
• Resolve customer complaints promptly to ensure satisfaction.
• Liaise with warehouse and logistics teams to monitor stock levels and dispatch.
• Prepare daily, weekly and monthly sales performance reports using Microsoft Excel.
• Maintain and update the customer database and sales records.
• Support merchandising, visual displays and promotional activities in the showroom.
• Collaborate with the sales team to achieve monthly targets.
• Assist in coordinating inter‑departmental activities to ensure smooth operations.

Qualifications

• Minimum 2 years of indoor/retail sales experience with strong customer handling skills.
• Proven ability to coordinate effectively across multiple departments.
• Good working knowledge of Microsoft Excel (formulas, pivot tables, charts).
• Excellent communication skills in English; Arabic is a plus.
• Ability to meet sales targets in a fast‑paced environment.
• Basic understanding of building materials and construction products.
• High school diploma; Bachelor’s degree in Business, Marketing or related field preferred.
• Strong attention to detail and organizational abilities.
• Proactive problem‑solving attitude and team‑player mindset.

Danube Group is a leading multinational conglomerate, renowned for its commitment to quality and innovation across real estate, building materials and retail sectors. With a strong presence in the Middle East and beyond, Danube Group continues to shape industries and empower communities. Founded in 1993 by Rizwan Sajan, Danube Group has grown from a small trading firm into a multi-billion-dollar conglomerate. Under his leadership and unwavering dedication, Danube has established itself as the leading building materials company in the UAE, boasting a vast network of branches throughout the region. Recognized by Forbes Middle East as one of the Top 100 Indian Leaders in the UAE, Rizwan Sajan’s vision has been instrumental in Danube’s remarkable success story.