Counsellor

Cutis International; Sharjah; On-site; AED 111,600 - 167,400; Full time

Job summary

Cutis International is seeking a compassionate and confident Counsellor for its new cosmetic hospital in Sharjah. The role involves guiding patients through consultations, explaining treatment procedures, and providing ongoing support throughout their healthcare journey.

Candidates should have proven experience in a related field, excellent interpersonal skills, and fluency in English. An empathetic approach is essential, making it vital to ensure patient satisfaction and care.

Qualifications

• Proven experience as a Counsellor, Patient Coordinator, or similar role.
• Ability to handle patients professionally and empathetically.
• Fluency in English; Arabic is an advantage.

Responsibilities

• Counsel patients regarding cosmetic, hair, skin, and aesthetic treatments.
• Explain treatment procedures, packages, and expected outcomes clearly.
• Maintain accurate patient records and counselling reports.

Skills

Strong communication skills

Interpersonal skills

Sales skills

Empathy

Job description

We are looking for a compassionate and confident Counsellor to join our upcoming cosmetic hospital in Sharjah . The ideal candidate should guide patients through consultations, explain treatment procedures, and support them throughout their healthcare journey.

Key Responsibilities

• Counsel patients regarding cosmetic, hair, skin, and aesthetic treatments.
• Explain treatment procedures, packages, and expected outcomes clearly.
• Coordinate consultations between patients and doctors.
• Handle patient follow-ups and maintain strong patient relationships.
• Understand patient concerns and provide suitable guidance and support.
• Assist in converting inquiries into consultations and treatments.
• Maintain accurate patient records and counselling reports.
• Ensure excellent patient satisfaction and experience.

Requirements

• Proven experience as a Counsellor, Patient Coordinator, or similar role.
• Strong communication and interpersonal skills.
• Ability to handle patients professionally and empathetically.
• Sales and patient conversion skills are an added advantage.
• Professional appearance and positive attitude.
• Fluency in English required (Arabic is an added advantage).
• Experience in cosmetic, healthcare, or wellness industry preferred.