Dubai, United Arab Emirates | Posted on 10/21/2026
Whetheryou're in a frontline role, a specialist function, or a leadership position,every role presents an opportunity to make a meaningful impact.
Roles and Responsibilities
You Take Ownership. You Deliver WithPrecision.
Youapproach your responsibilities with discipline, a clear understanding of whatthe business requires, and a consistent attention to quality - workingcollaboratively and focused, at all times, on delivering meaningful output.
What We’reLooking For
- A Diploma or Certificate in a travel-related discipline (IATAqualification preferred), with proven experience in corporate travelcoordination and visa processing.
- A minimum of 3 years' experience in a corporate travel, executivetravel, or hospitality travel coordination role within a fast-pacedenvironment.
- Proven experience managing end-to-end travel arrangements forsenior stakeholders, including Directors, Executive Leadership, and C-suiteexecutives.
- Comprehensive knowledge of international visa requirements andapplication processes, particularly for the USA, UK, Schengen countries, China,UAE, and other global destinations.
- Strong understanding of airline fare structures, travel policies,hotel contracting, airport transfers, and global travel booking platforms.
- Experience working with travel management companies and externaltravel partners, with the confidence to negotiate, coordinate, and resolvetravel-related matters efficiently.
- Experience managing travel billing, monthly accruals, invoicereconciliation, and financial administration. Working knowledge of SAP Ariba orsimilar procurement and invoice management systems is highly desirable.
- Exceptional organisational and time management skills, with theability to manage multiple urgent requests while maintaining complete accuracy.
- Outstanding stakeholder management skills, with professionalismand confidence to communicate effectively with senior leadership and buildstrong working relationships across all levels of the organization.
- A proactive, solution-driven mindset with excellentproblem-solving abilities and the confidence to make informed decisions underpressure.
- Meticulous attention to detail, ensuring complete accuracy acrosstravel bookings, visa documentation, financial records, and reporting.
- Excellent verbal and written communication skills in English.Additional languages are considered an advantage.
- A flexible, service-oriented approach, recognizing that travelrequirements in a luxury hospitality business often extend beyond standardoffice hours.
- A hands-on, "Can Do" attitude with a genuine passion fordelivering seamless travel experiences and providing exceptional internalcustomer service.
KeyResponsibilities
- Manage the end-to-end travel process for all stakeholders,including flights, hotel reservations, airport transfers, travel itineraries,and any special travel requirements.
- Deliver exceptional service and build strong relationships withDirectors, Senior Management, C-suite Executives, and other stakeholders,ensuring a seamless travel experience.
- Respond promptly to travel requests, managing multiple prioritieswith speed, accuracy, and attention to detail in a fast-paced environment.
- Proactively manage travel disruptions, itinerary changes, andurgent requests, providing timely solutions while minimizing business impact.
- Oversee the complete visa process, including new applications,renewals, appointment scheduling, document preparation, and submission, withstrong knowledge of visa requirements for the USA, UK, Schengen, China, UAE,and other key destinations.
- Build and maintain effective relationships with travel agencies,visa providers, airlines, hotels, and other external partners to ensureefficient service delivery and competitive commercial outcomes.
- Manage the monthly travel billing cycle, including invoicereconciliation, timely submission of accruals, processing invoices through SAPAriba, and actively following up with internal stakeholders to ensure supplierpayments are processed within agreed timelines.
- Maintain accurate travel records, financial documentation, visatrackers, and reporting in accordance with company policies and auditrequirements.
- Act as the primary point of contact for all travel-relatedenquiries, providing professional guidance and delivering exceptionalstakeholder experience.
- Demonstrate flexibility by supporting urgent travel requirementsoutside standard business hours, including evenings, weekends, and publicholidays, when business needs require.
- Continuously identify opportunities to improve travel processes,enhance operational efficiency, and elevate the overall travel experienceacross the business.
What Success Looks Like
Be Part of an Organisation ThatRecognises Delivery and Rewards Growth.
You'llbe part of a global, fast-growing business operating across some of the mostdistinctive destinations in the industry, working alongside a diverse,multicultural team united by shared standards, at a pace that supports realdevelopment and where consistent delivery is recognised across every function,brand, and territory.
You recognise how your work affects thewider team, the guest, and the business, and you act accordingly.
YouRepresent the Brand
Inevery interaction, whether with a guest, a colleague, or a partner, youconduct yourself as a representative of the brand.
You Own It
You assume full responsibility for whatfalls within your remit, and you see it through to completion with minimaloversight.
You Deliver
Yourwork is accurate, timely, and consistently meets the standard expected, whileunderstanding how it connects to the wider business, team output andcommercial results.
You Grow
You receive feedback constructively,develop your capabilities with intent, and approach every challenge as anopportunity to improve.
Ready to Join the Tribe?
If You Want to Play at the HighestLevel, We’d Like to Hear from You.