Contract & Service Operations Coordinator

Juma Al Majid Holding Group L.L.C; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Juma Al Majid Holding Group L.L.C is seeking a Service Coordination professional in Dubai to oversee service and maintenance activities, liaise with customers, and manage contract renewals and invoicing. The role includes handling spare parts requirements and maintaining service documentation.

The ideal candidate will coordinate with site engineers, ensure timely support to customers and service teams, and maintain accurate records in the ERP system for seamless operation.

Qualifications

• Experience coordinating service/maintenance activities and handling customer requests.
• Ability to prepare and follow up on agreements before expiry dates.
• Strong documentation and invoicing responsibilities.
• Experience with ERP systems for contract and material management.

Responsibilities

• Coordinate service and maintenance activities and ensure timely support to customers and service teams.
• Manage customer communications across all service-related topics.
• Prepare and track agreements before expiry dates; process invoicing and payments.
• Prepare material requisitions for spare parts and maintain records in the ERP system.
• Coordinate with site engineers and service staff to resolve parts, variations, and issues.

Skills

ERP system proficiency

Documentation & reporting

Customer communication

Invoice processing

Spare parts coordination

Contract renewal management

Tools

ERP system

Job description

Juma Al Majid Holding Group L.L.C is seeking a Service Coordination professional in Dubai to oversee service and maintenance activities, liaise with customers, and manage contract renewals and invoicing. The role includes handling spare parts requirements and maintaining service documentation.

The ideal candidate will coordinate with site engineers, ensure timely support to customers and service teams, and maintain accurate records in the ERP system for seamless operation.