Community Manager - Residential Properties

COREcruitment; Dubai; On-site; AED 190,000 - 223,000; Full time

Job summary

COREcruitment is seeking a hands-on Community Manager to take ownership of a premium villa community in the UAE. Based in Dubai, you will oversee service delivery, on-site teams, resident relations and the community P&L.

You will drive maintenance across the site, manage engineers and contractors, ensure SLA compliance and deliver exceptional client service. A strong operations background in facilities, residential or FM is essential, with a UAE driving licence.

Qualifications

• 5+ years' experience in facilities management or residential operations
• Strong operational leadership and client relationship skills
• Understanding of maintenance and technical operations
• UAE villa‑community, residential FM experience is a strong advantage

Responsibilities

• Lead day-to-day maintenance operation and field team
• Ensure planned and reactive maintenance is delivered to high standard
• Oversee engineers, technicians and contractors
• Monitor jobs from initial request through to close‑out
• Ensure SLAs, response times and quality standards are consistently achieved
• Own community P&L and onboarding of new clients

Skills

Team leadership

SLA management

Client relations

Solutions‑focused

Commercial awareness

UAE driving licence

Job description

Community Manager – Residential Properties

Dubai / Abu Dhabi | UAE

AED 17,000-20,000 per month + performance bonus | OTE AED 25,000

We are partnering with a fast-growing premium maintenance business transforming the way residential service is delivered across some of the UAE’s finest villa communities.We are looking for a hands‑on Community Manager to take ownership of one community.

The Role:

You’ll run the community day to day, taking responsibility for service delivery, technical operations, the on‑site team, resident relationships and the community P&L.

• Lead the day-to-day maintenance operation and field team
• Ensure planned and reactive maintenance is delivered quickly, correctly and to a high standard
• Understand technical maintenance requirements and confidently oversee engineers, technicians and contractors
• Monitor jobs from initial request through to completion and close‑out
• Ensure SLAs, response times and quality standards are consistently achieved
• Manage materials, purchase orders and job completion/invoicing
• Build strong relationships with residents and estate management
• Own client retention, renewals and service standards
• Identify opportunities to grow existing client relationships
• Manage onboarding of new clients and ensure a seamless first experience
• Lead and develop the on‑site coordinator and engineering team
• Take ownership of the community's operating performance and P&L

About You:

We’re looking for a strong service and operations professional with genuine technical understanding.

You may come from:

• Facilities management

• Property or residential operations
• Luxury hospitality with a strong engineering/maintenance interface
• Branded residences
• Premium residential communities
• Technical services / maintenance operations

You'll have 5+ years' experience and be comfortable managing both people and technical operations.You don't necessarily need to be an engineer — but you do need to understand maintenance, be able to assess what good looks like, challenge technical teams when required and make sound decisions when issues arise.

You'll also bring:

• Strong operational and team leadership skills
• Experience working to SLAs and service standards
• Excellent client and resident relationship skills
• A hands‑on, solutions‑focused approach
• Commercial awareness and confidence with operational numbers
• The ability to stay calm and decisive when things get busy
• UAE villa‑community, residential or FM experience is a strong advantage
• CAFM experience is a plus
• UAE driving licence essential

Get in touch:

[e-mail]