Community Management Executive

Caliberly; Dubai; On-site; AED 70,000 - 110,000; Full time

Job summary

Caliberly in Dubai, UAE is seeking a Community Management Executive to grow online communities across Instagram, TikTok and X, delivering brand-appropriate interactions and real-time engagement.

You will monitor conversations, perform social listening, generate insights, and adapt the brand voice to GCC audiences during Ramadan and major local moments.

The role requires collaboration with marketing, content and creative teams to drive engagement, trust and relevant community content.

Qualifications

• 24 years of experience in community management or social media writing; English and Arabic required (English fluency is essential).
• Experience managing platforms such as Instagram, TikTok and X (Twitter).
• Experience in automotive or premium brands is an advantage.

Responsibilities

• Community Engagement & Management: Monitor, respond to and engage with comments, DMs and mentions across social platforms with brand-appropriate interactions.
• Social Listening & Insights: Track conversations, trends, and provide real-time marketing opportunities and content ideas.
• Brand Voice & Cultural Relevance: Maintain brand tone, ensure culturally sensitive communications across GCC and adapt style per platform.

Skills

Excellent written communication

Arabic language

Social media writing

English fluency

Social listening

Tools

Instagram

TikTok

X/Twitter

Job description

Job Title Community Management Executive
Location: Dubai UAE

About the Role

We are seeking a socially savvy and culturally aware Community Management Executive to manage and grow online communities across social platforms. This role sits at the center of brandconsumer interaction driving real-time engagement social listening and insight generation to ensure brands remain relevant responsive and connected to audiences across the GCC region.

Key Responsibilities

• Community Engagement & ManagementMonitor respond to and engage with comments direct messages and mentions across social participate in conversations using a brand-appropriate human and culturally relevant customer interactions professionally and escape sensitive issues when always-on engagement and campaign-driven activations.
• Social Listening & InsightsTrack conversations across platforms including trending hashtags content feeds and creator emerging trends cultural moments and shifts in audience regular community insight reports with actionable real-time marketing opportunities and community-driven content ideas.
• Brand Voice & Cultural RelevanceMaintain a consistent brand tone aligned with brand identity and all communications are culturally sensitive and locally relevant across GCC strong awareness of regional nuances trends and key cultural moments (e.g. Ramadan National Days major events).Adapt communication style based on platform and audience behavior.

Qualifications & Experience

• 24 years of experience in community management or social media writing skills in English and Arabic (English fluency is essential).
• Experience managing platforms such as Instagram TikTok and X (Twitter).
• Experience in automotive or premium brands is an advantage.

Key Skills & Competencies

• Excellent written communication and content engagement skills
• Strong understanding of GCC culture and regional dynamics
• Ability to manage real-time interactions in a fast-paced environment
• Good judgment in handling public-facing communication
• Strong analytical skills for social listening and insights
• High attention to detail and responsiveness

Personal Attributes

• Socially aware trend-driven and culturally curious
• Calm empathetic and confident communicator
• Strong decision-making ability in handling sensitive situations
• Highly organized and detail-oriented
• Passionate about digital culture brands and online communities

What Success Looks Like

• High-quality and timely engagement across all social platforms
• Positive audience sentiment and increased brand trust
• Actionable insights contributing to content and campaign strategies
• Strong collaboration with marketing content and creative teams

Additional Details

• Contract Duration: 1 year (extendable based on performance and business needs)
• Headcount: 1
• Nationality: Emirati or Saudi (based in UAE or KSA)
• Language Visa: Provided