Commercial Education Manager - MEA | Johnson & Johnson MedTech | Dubai - UAE

Johnson & Johnson MedTech

Dubai

On-site

AED 441,000 - 661,000

Full time

46 hours ago

Be an early applicant

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Johnson & Johnson MedTech is seeking a seasoned Commercial Education Manager for the MEA region. You will develop and execute a regional capability strategy to enable sales, marketing, distributor, and leadership teams with the knowledge and behaviors needed to achieve business goals and deliver exceptional customer value.

You will partner with Commercial Leadership, Marketing, Human Resources and Medical Affairs to design training programs that accelerate onboarding, strengthen selling

Qualifications

Bachelor’s degree required.
MBA, business, marketing, organizational development or related field preferred.
8–10 years in sales, marketing, commercial excellence, learning & development or commercial education in healthcare.
Experience supporting multi-country organizations and diverse commercial teams.
Strong understanding of healthcare commercial environments and stakeholder management.

Responsibilities

Develop regional commercial education and capability-building strategy aligned to business priorities.
Identify capability gaps across sales, marketing, distributor and leadership teams.
Create annual learning plans supporting growth initiatives, launches and expansion.
Establish competency frameworks and learning pathways for commercial roles.
Design and deliver training on consultative selling, product knowledge and negotiations.
Embed sales methodologies and coaching across the organization.
Lead onboarding programs for new commercial employees.
Create certification programs and succession development plans.
Design engaging learning experiences using classroom, virtual and digital formats.
Coordinate with Marketing, Medical Affairs and HR to localize global programs.
Travel up to 40–50% to support regional delivery and coaching.

Skills

Sales

Marketing

Commercial excellence

Learning & development

Healthcare industry

Education

Bachelor’s degree

MBA or related advanced degree

Job description

Dubai, United Arab Emirates, Riyadh, Saudi Arabia

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Medical Affairs Group

Job Sub Function

Professional Medical Education

Job Category

Professional

Dubai, United Arab Emirates, Riyadh, Saudi Arabia

Job Description

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

We are searching for the best talent for Commercial Education Manager - MEA.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

Saudi Arabia - Requisition Number: R-100775

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

Purpose

The Commercial Education Manager – MEA is responsible for developing and executing the regional commercial capability strategy to build a high-performing, customer-centric organization. The role ensures that sales, marketing, distributor, and commercial teams possess the knowledge, skills, and behaviors required to achieve business objectives and deliver exceptional customer value.

The position partners closely with Commercial Leadership, Marketing, Professional Education, Human Resources, Medical Affairs, and Global Learning teams to design and implement training programs that accelerate onboarding, strengthen selling capabilities, improve product expertise, and drive consistent commercial execution across the Middle East and Africa region.

You Will Be Responsible For

Commercial Capability Strategy

Develop and execute a regional commercial education and capability-building strategy aligned to business priorities.
Identify capability gaps across sales, marketing, distributor, and leadership teams.
Create annual learning plans that support strategic growth initiatives, product launches, market expansion, and organizational transformation.
Establish competency frameworks and learning pathways for commercial roles.

Sales Excellence & Commercial Training

Design and deliver training programs focused on:

Consultative and value-based selling
Customer engagement and account management
Strategic territory planning
Negotiation and influencing skills
Clinical and product knowledge
Competitive differentiation
Distributor capability development
Leadership and coaching effectiveness

Embed recognized sales methodologies and commercial excellence frameworks across the organization.
Support field coaching programs that improve selling effectiveness and customer interactions.

Onboarding & Employee Development

Lead onboarding programs for new commercial employees.
Create structured and development pathways for sales representatives, sales managers, marketers, and commercial leaders.
Develop certification programs to ensure competency and readiness.
Support succession planning through targeted capability development initiatives.

Learning Design & Delivery

Design engaging learning experiences using a blend of classroom, virtual, digital, and experiential learning methodologies.
Facilitate regional workshops, leadership programs, sales meetings, and capability-building events.
Leverage modern learning technologies and digital platforms to enhance learner engagement and scalability.
Create and maintain high-quality learning content and educational resources.

Product & Launch Readiness

Partner with Marketing and Medical Affairs to ensure commercial teams are fully prepared for new product launches and portfolio updates.
Develop launch readiness training programs and certification requirements.
Ensure field teams can effectively communicate product value propositions and clinical benefits.

Performance Coaching & Field Effectiveness

Collaborate with sales leaders to build a coaching culture across the organization.
Conduct field observations and training needs assessments.
Support managers in developing coaching capabilities and performance improvement plans.
Use customer feedback and performance data to identify development opportunities.

Cross-Functional Collaboration

Partner with regional and country leadership teams to align learning priorities with business objectives.
Work closely with Human Resources to support talent development initiatives.
Collaborate with Global Education and Commercial Excellence teams to localize and deploy global programs.
Coordinate with Compliance, Regulatory, and Medical Affairs to ensure training content meets all applicable standards.

Measurement & Continuous Improvement

Establish learning metrics and capability dashboards.
Monitor training effectiveness through assessments, certifications, field observations, and business performance indicators.
Measure the impact of learning initiatives on commercial outcomes.
Continuously refine programs based on participant feedback and business needs.

Qualifications / Requirements

Education

Bachelor’s degree required.
Advanced degree preferred (MBA, Business, Marketing, Organizational Development, Learning & Development, or related discipline).

Experience

Minimum 8–10 years of experience in sales, marketing, commercial excellence, learning & development, or commercial education within the healthcare, medical device, pharmaceutical, or life sciences industry.
Demonstrated success in developing and delivering commercial capability programs.
Experience supporting multi-country organizations and diverse commercial teams.
Strong understanding of healthcare commercial environments and customer engagement models.
Previous experience in field sales or sales leadership strongly preferred.

Skills & Competencies

Strong understanding of sales excellence and commercial effectiveness principles.
Exceptional facilitation and presentation skills.
Expertise in adult learning methodologies and capability development.
Strategic thinking with strong execution discipline.
Ability to influence senior stakeholders and drive change within a matrix organization.
Strong project management and organizational skills.
Data-driven approach to measuring capability and performance outcomes.
Excellent communication and stakeholder management skills.
High level of business acumen and customer focus.

Travel Requirements

Regional and international travel up to 40–50% to support training delivery, field coaching, leadership development, and capability-building initiatives.

Success Measures