Cocktail Waiter

Cipriani Middle East and Europe; United Arab Emirates; On-site; AED 56,000 - 89,000; Full time

Job summary

Cipriani Middle East and Europe is seeking a friendly waiter to join our dining team in the United Arab Emirates. You will be responsible for table service, greeting guests, taking orders, and maintaining a polished appearance.

You will coordinate with the team to ensure guest satisfaction, handle inquiries with a positive tone, and report escalations to supervisors as needed. A strong knowledge of menu items helps upsell dishes and beverages.

Responsibilities

• Responsible for the table and to serve guests. Handle the waiters and to organize them for optimum guest satisfaction.
• Take care of any work related issues escalated to him during service and resolve it efficiently.
• Report any customer complaint or matter that cannot be handled to the Assistant Restaurant Manager for solution.
• Provide friendly, courteous and efficient service to all guests with making eye contact, smiling and maintaining proper posture.
• Take orders and serve food and beverage items to customers in a timely, enthusiastic and professional manner.
• Listen and respond to inquiries using a positive, clear speaking voice.
• Maintain an extensive knowledge of the menu and offer suggestions of dishes in accordance with the guest’s preference.
• Able to safely transport hot and liquid items to and from the bar and kitchen areas.
• Anticipate and service the guest’s needs before requests are made.
• Follow proper time and attendance and uniform procedures

Job description

• Responsible for the table and to serve guests. Handle the waiters and to organize them for optimum guest satisfaction.
• Take care of any work related issues escalated to him during service and resolve it efficiently.
• Report any customer complaint or matter that cannot be handled to the Assistant Restaurant Manager for solution.
• Provide friendly, courteous and efficient service to all guests with making eye contact, smiling and maintaining proper posture.
• Take orders and serve food and beverage items to customers in a timely, enthusiastic and professional manner.
• Listen and respond to inquiries using a positive, clear speaking voice.
• Maintain an extensive knowledge of the menu and offer suggestions of dishes in accordance with the guest’s preference.
• Able to safely transport hot and liquid items to and from the bar and kitchen areas.
• Anticipate and service the guest’s needs before requests are made.
• Follow proper time and attendance and uniform procedures