Cluster Wedding Sales Manager – Arabic Speaker

AccorHotel; Dubai; On-site; AED 300,000 - 480,000; Full time

Job summary

Accor ищет Менеджера по свадебным продажам для кластера отелей в ОАЭ. Ваша задача — развивать свадебный сегмент, привлекать новых клиентов и руководить полным циклом продаж от первых контактов до подтвержденных мероприятий.

Требуется опыт в продажах гостиничного сектора, знание арабского и английского языков, способность строить долгосрочные отношения с арабоязычными клиентами и партнёрами. Предусмотрены командировки по регионам GCC.

Qualifications

• Степень бакалавра или диплом по гостиничному делу, бизнес-администрированию, продажам и маркетингу или смежной дисциплине предпочтительны.
• Опыт работы в продажах гостиничного сегмента (свадебные/кейтеринг/банкет) 2–3 года.
• Пожелателен опыт работы на рынке ОАЭ в сфере гостеприимства.
• Опыт работы с арабоязычными клиентами и в формате UAE/GCC рынков является желательным.

Responsibilities

• Разрабатывать и внедрять эффективные свадебные стратегии продаж на кластерах отелей.
• Идентифицировать и развивать новые бизнес-возможности на рынке свадеб ОАЭ, с акцентом на арабоязычных клиентов и GCC.
• Активно взаимодействовать с клиентами, планировщиками мероприятий, партнёрами для формирования квалифицированных лидов.
• Строить крепкие отношения с арабоязычными клиентами на всем цикле продаж.
• Проводить встречи, презентации, переговоры на арабском и английском языках.
• Презентовать и продвигать свадебные площадки, залы, кейтеринг и пакеты услуг.
• Разрабатывать индивидуальные предложения и управлять воронкой продаж.
• Сотрудничать с отделами Banqueting, F&B, Operations для реализации мероприятий.
• Контролировать удовлетворенность клиентов на этапе планирования.

Skills

Arabic-speaking clients

Sales & Marketing

Negotiation

Customer relations

Education

Bachelor or diploma in Hospitality Management / Business Administration / Sales & Marketing

Job description

Описание

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Задачи

• Develop and implement effective wedding sales strategies to generate business opportunities across all hotels within the cluster hotels.
• Identify, prospect, and develop new business opportunities within the UAE wedding market, with particular emphasis on Arabic-speaking clients and GCC clientele.
• Proactively engage with individuals, families, wedding planners, event management companies, luxury wedding organizers, and corporate partners to generate qualified leads.
• Build and maintain strong relationships with Arabic-speaking clients, families, wedding planners, and key decision-makers throughout the sales cycle.
• Conduct client meetings, sales presentations, negotiations, and follow-ups in Arabic and English, ensuring clear communication and a personalized sales experience.
• Promote the hotels' wedding venues, ballroom facilities, outdoor event spaces, catering services, and customized wedding packages.
• Conduct professional sales presentations, hotel site inspections, venue tours, and wedding consultations for prospective clients.
• Develop customized wedding proposals and packages based on client preferences, cultural requirements, budget, guest capacity, and event specifications.
• Maintain an active sales pipeline and ensure timely follow-up on all inquiries, proposals, negotiations, and tentative bookings.
• Develop long-term relationships with local communities, premium event organizers, wedding service providers, and relevant industry partners to strengthen the hotels' market presence.
• Achieve agreed individual and cluster sales targets, conversion ratios, event revenue goals, and other key performance indicators.
• Negotiate wedding packages, menu selections, venue rental fees, accommodation arrangements, and additional services within the approved pricing structure and commercial guidelines.
• Monitor competitor activities, market trends, wedding industry developments, and customer preferences to identify new revenue opportunities.
• Coordinate closely with Banqueting, Food & Beverage, Culinary, Front Office, Reservations, and Operations teams to ensure all confirmed wedding arrangements are communicated and executed effectively.
• Monitor client satisfaction throughout the planning process and promptly address concerns, service issues, or changes in requirements.

Требования

• Bachelor's degree or diploma in Hospitality Management, Business Administration, Sales & Marketing, or a related discipline is preferred.
• Minimum 2–3 years of relevant experience in hotel sales, wedding sales, catering sales, banqueting sales, or event management.
• Previous experience in the UAE hospitality market is strongly preferred.
• Experience handling Arabic-speaking clientele and developing business within the UAE and GCC markets is highly desirable.
• Demonstrated success in generating wedding and social event business and achieving sales targets.
• Experience working with hotel wedding venues, ballrooms, banquet facilities, and catering operations is an advantage.

LANGUAGE REQUIREMENTS

• Arabic: Fluent or native-level proficiency, with the ability to conduct professional business negotiations and communicate effectively with Arabic-speaking clients.
• English: Excellent verbal and written communication skills.
• Additional languages will be considered an advantage.

Additional Information

Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture. Note: Customization may be included for any specific local or legislative requirements, such as work permits.

Our commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Условия

The Cluster Wedding Sales Manager is responsible for developing, promoting, and driving wedding and social event business across the assigned cluster hotels. The role focuses on generating wedding inquiries, converting leads into confirmed business, building strong relationships with Arabic-speaking clients, wedding planners, event organizers, and other key partners, and maximizing revenue through customized wedding packages and event solutions.