Cluster Safety Manager - Lead Security for Luxury Hotels

Accor; Dubai; On-site; AED 180,000 - 260,000; Full time

Job summary

Accor is seeking a Cluster Safety Manager in Dubai to lead security across two hotel properties, ensuring guest and staff safety and asset protection. You will supervise security officers, oversee operations with the Country Director of Security, and coordinate with Dubai Police and Civil Defence.

The role requires a degree in security-related field, UAE SIRA certification, First Aid/CPR/AED, and proven experience in luxury hospitality security. Fluency in English is essential, Arabic a plus.

Qualifications

• Bachelor's degree or diploma in Security Management, Criminal Justice, Risk Management, or related discipline.
• Minimum 2–3 years of experience in hotel security, preferably within luxury UAE establishments.
• Valid UAE SIRA Security Supervisor or relevant certification, as applicable.
• First Aid, CPR and AED certification from a recognized provider.
• Knowledge of UAE fire and life safety regulations, SIRA requirements and local procedures.
• Fluency in English; Arabic and additional languages are an advantage.

Responsibilities

• Ensure a safe environment for employees and guests and safeguard assets.
• Assist Country Director of Security in overseeing daily safety and security operations.
• Supervise Security Officers to ensure efficiency, discipline, vigilance and compliance.
• Train and develop security team in CCTV operations, incident reporting, patrol procedures, access control, emergency response and first aid.
• Conduct regular security patrols, inspections and audits to identify risks and ensure procedures.
• Coordinate emergency responses involving fire, medical incidents, bomb threats, evacuations and police support.
• Conduct internal investigations and prepare detailed incident reports with follow-up.
• Maintain coordination with Dubai Police, Civil Defence and other emergency services.

Skills

Security management

CCTV operations

Incident reporting

Patrol procedures

Access control

Emergency response

First aid

Leadership

Communication

Team development

Education

Security degree

Criminal justice

Risk management

Tools

CCTV systems

Access control systems

Security management systems

Job description

Accor is seeking a Cluster Safety Manager in Dubai to lead security across two hotel properties, ensuring guest and staff safety and asset protection. You will supervise security officers, oversee operations with the Country Director of Security, and coordinate with Dubai Police and Civil Defence.

The role requires a degree in security-related field, UAE SIRA certification, First Aid/CPR/AED, and proven experience in luxury hospitality security. Fluency in English is essential, Arabic a plus.