Cluster Human Resources Manager - InterContinental Hotel & Residences Abu Dhabi

InterContinental Hotels Group; Abu Dhabi; On-site; AED 320,000 - 520,000; Full time

Benefits offered by this job

Room discounts

Training & development

Job summary

InterContinental Hotel & Residences Abu Dhabi is seeking a seasoned Cluster Human Resources Manager to lead all HR operations across both properties. You will partner with leaders to implement HR initiatives, drive recruitment, onboarding, engagement, and retention programs, and ensure UAE labour compliance.

The role requires strong leadership, communication, and interpersonal skills to deliver high-quality HR services in a fast-paced, multicultural luxury hospitality environment.

Qualifications

• Bachelor’s degree in HR, Business Admin or related field.
• Proven experience as HR Manager or Cluster HR Manager in luxury hospitality preferred.
• Strong knowledge of HR operations, recruitment, employee relations.

Responsibilities

• Lead day-to-day HR operations across InterContinental Abu Dhabi and InterContinental Residences Abu Dhabi.
• Partner with leaders on people-related initiatives and HR programs.
• Drive recruitment, onboarding, engagement, and retention strategies.
• Support performance management and employee relations matters.
• Ensure HR policies and UAE labour regulations are followed.

Skills

Leadership

Communication

Interpersonal skills

Education

Bachelor’s degree in Human Resources/Business Administration

Job description

At InterContinental Hotel & Residences Abu Dhabi, we believe our people are at the heart of everything we do. We are looking for an experienced and passionate Cluster Human Resources Manager to join our Human Resources team and support our hotel and residences operations.

As the Cluster Human Resources Manager, you will be responsible for leading and managing key Human Resources activities across InterContinental Abu Dhabi and InterContinental Residences Abu Dhabi.

You will work closely with the leadership team and colleagues to create a positive colleague experience, support business needs, and ensure our Human Resources practices are aligned with IHG standards and UAE employment requirements.

A little taste of your day-to-day:

You will mainly be responsible for:

• Lead the day-to-day Human Resources operations across both properties.
• Partner with department leaders and management on people-related matters and Human Resources initiatives.
• Drive recruitment, onboarding, colleague engagement, talent development and retention initiatives.
• Support performance management and employee relations matters.
• Ensure Human Resources policies, procedures and practices are consistently implemented.
• Lead and support colleague engagement initiatives and activities.
• Monitor Human Resources reports, headcount, turnover, absenteeism and other key Human Resources metrics.
• Support learning and development initiatives and career growth opportunities for colleagues.
• Ensure compliance with UAE labour regulations, IHG standards and internal Human Resources policies.
• Coach and develop the Human Resources team to deliver a high level of service to colleagues and leaders.
• Support audits, colleague welfare initiatives and other Human Resources projects as required.
• Promote a positive, inclusive and engaging workplace culture across both properties.

What we need from you:

• Bachelor’s degree in Human Resources, Business Administration or a related field.
• Previous experience in a Human Resources Manager or Cluster Human Resources Manager role, preferably within the luxury hospitality industry.
• Strong knowledge of Human Resources operations, employee relations, recruitment and colleague engagement.
• Good understanding of UAE labour laws and Human Resources practices.
• Strong leadership, communication and interpersonal skills.
• Ability to work in a fast-paced, multicultural hospitality environment.
• Strong organisational skills with the ability to manage multiple priorities.
• A people-focused approach with a genuine passion for developing and supporting colleagues.

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the teamthe room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeingframework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.