Cluster Director of People & Culture

NOVOTEL; Dubai; On-site; AED 600,000 - 900,000; Full time

Job summary

NOVOTEL in Dubai invites a senior HR leader to shape and implement the cluster P&C strategy, aligning people priorities with business goals across operations and finance. You will drive talent acquisition, development and governance, ensuring exceptional Heartist experiences and compliance within a multinational hospitality group.

The role demands extensive UAE hospitality HR experience, strategic thinking, and strong stakeholder influence to foster a culture of continuous improvement and

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Hospitality Management or related field.
• Professional HR qualification (CIPD, SHRM or equivalent) is an advantage.
• Minimum 8-10 years of progressive HR / P&C experience within the hospitality industry in the UAE.
• Minimum 3-5 years in a senior HR leadership or Director-level position.
• Previous multi-property or cluster hotel experience within an international hotel group is highly desirable.
• Strong knowledge of UAE Labour Law and employment regulations.
• Proven experience in talent management, succession planning and organisational development.
• Sound knowledge of employee relations, compensation and benefits, payroll and HR governance.
• Strategic thinking and strong business acumen.
• Excellent stakeholder management and influencing skills.
• Strong leadership, coaching and people development capabilities.
• Effective communication, negotiation and problem-solving skills.
• High emotional intelligence, cultural awareness and adaptability.
• Integrity, discretion and sound decision-making.
• Passion for hospitality, people development and continuous improvement.

Responsibilities

• Strategic Leadership: Develop and execute the cluster P&C strategy partnering with business leaders to align people priorities with operational and financial objectives.
• Talent Acquisition: Oversee recruitment, workforce planning, succession pipelines and internal mobility to ensure the availability of quality talent.
• Talent Development: Drive performance management, leadership development, learning initiatives, career progression and succession planning.
• Heartist Experience: Champion team member experience, engagement, recognition, wellbeing, Heartist facilities, diversity and organizational culture.
• Heartist Relations & Compliance: Ensure effective team relations management, regulatory compliance, HR governance and adherence to policies.
• Compensation & Benefits: Oversee payroll, compensation, benefits, manpower budgeting and personnel cost management in partnership with Finance.
• P&C Operations: Ensure efficient delivery of P&C services including visa administration, colleague accommodation, transportation, uniforms, systems and audits.
• People Leadership: Lead, coach and develop the P&C team fostering accountability, collaboration and continuous improvement.

Skills

Leadership

Stakeholder management

Communication

Negotiation

Emotional intelligence

Cultural awareness

Problem-solving

Integrity

Adaptability

Education

Bachelor's degree in Human Resources, Business Administration, Hospitality Management or related field

HR Professional qualification (CIPD, SHRM or equivalent)

Job description

Key responsibilities

• strong Strategic Leadership strong Develop and execute the cluster P amp C strategy partnering with business leaders to align people priorities with operational and financial objectives
• strong Talent Acquisition strong Oversee recruitment workforce planning succession pipelines and internal mobility to ensure the availability of quality talent
• strong Talent Development strong Drive performance management leadership development learning initiatives career progression and succession planning
• strong Heartist Experience strong Champion team member experience engagement recognition wellbeing Heartist facilities diversity and organizational culture
• strong Heartist Relations & Compliance strong Ensure effective team relations management regulatory compliance HR governance and adherence to company policies and procedures
• strong Compensation & Benefits strong Oversee payroll compensation benefits manpower budgeting and personnel cost management in partnership with Finance
• strong P amp C Operations strong Ensure efficient delivery of P amp C services including visa administration colleague accommodation transportation uniforms systems and audits
• strong People Leadership strong Lead coach and develop the P amp C team fostering accountability collaboration and continuous improvement

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Hospitality Management or a related field.
• Professional HR qualification (CIPD, SHRM or equivalent) is an advantage.
• Minimum 8 10 years of progressive HR / P&C experience within the hospitality industry in the UAE.
• Minimum 3 5 years in a senior HR leadership or Director-level position.
• Previous multi-property or cluster hotel experience within an international hotel group is highly desirable.
• Strong knowledge of UAE Labour Law and employment regulations.
• Proven experience in talent management, succession planning and organisational development.
• Sound knowledge of employee relations, compensation and benefits, payroll and HR governance.
• Strategic thinking and strong business acumen.
• Excellent stakeholder management and influencing skills.
• Strong leadership, coaching and people development capabilities.
• Effective communication, negotiation and problem-solving skills.
• High emotional intelligence, cultural awareness and adaptability.
• Integrity, discretion and sound decision-making.
• Passion for hospitality, people development and continuous improvement.