Clinical Applications Specialist – Radiology

Digitiza Information Technology; Dubai; On-site; AED 240,000 - 360,000; Full time

Job summary

Digitiza Information Technology L.L.C. is seeking a Clinical Applications Specialist – Radiology to own the implementation, configuration, integration and lifecycle management of radiology imaging applications including PACS, VNA, RIS, and enterprise viewers.

You will collaborate with radiologists, clinicians, IT, biomedical engineering and vendors to ensure reliable, efficient imaging workflows, accurate HL7/DICOM data exchange, and smooth go-lives across sites.

Qualifications

• Bachelor's degree in Healthcare IT, Computer Science, Information Technology, Biomedical Engineering or related field.
• Minimum 3–5 years supporting healthcare applications, preferably radiology or imaging informatics.
• Experience with PACS, VNA, RIS, DICOM, HL7, enterprise imaging and hospital IT environments is preferred.

Responsibilities

• Administer enterprise PACS and VNA environments.
• Configure DICOM nodes, AEs, destinations, routing rules and forwarding workflows.
• Manage imaging storage, archiving and retrieval, and lifecycle management.
• Troubleshoot missing, delayed, or mismatched studies and failed transfers.
• Configure user roles, permissions, worklists, hanging protocols, and viewer preferences.
• Support upgrades, patches, migrations, capacity planning and storage growth.

Skills

Radiology workflow

DICOM knowledge

HL7 interoperability

DICOM routing

Incident management

Vendor management

Education

Bachelor's degree in Healthcare IT or related field

Tools

PACS/VNA systems

HL7 analysers

DICOM viewers

Job description

Job Title:Clinical Applications Specialist – Radiology

Company:Digitiza Information Technology L.L.C.

Location:Dubai, UAE

Employment Type:Full-time

About the Role

Digitiza is hiring a Clinical Applications Specialist – Radiology. You will own the implementation, configuration, integration, optimisation, support, and lifecycle management of clinical imaging applications: PACS, VNA, RIS, enterprise viewers, diagnostic workstations, DICOM routing solutions, and related radiology information systems.

In this role you connect radiologists, radiographers, clinicians, hospital IT, biomedical engineering, application vendors, and integration teams, so that imaging workflows are reliable, efficient, and clinically appropriate.

Key Responsibilities

PACS & VNA Application Management

• Administer enterprise PACS and Vendor Neutral Archive (VNA) environments
• Configure DICOM nodes, Application Entities (AEs), destinations, routing rules, and forwarding workflows
• Manage imaging storage, archiving, retrieval, prefetching, lifecycle management, and retention
• Troubleshoot missing, delayed, duplicate, incomplete, or mismatched studies and failed transfers
• Configure user roles, permissions, worklists, hanging protocols, and viewer preferences
• Support upgrades, patches, migrations, capacity planning, and storage growth analysis

Radiology Workflow Support

• Understand and support the full radiology workflow: patient registration, ADT, order entry, scheduling, modality worklist, image acquisition and transmission, PACS ingestion, VNA archival, interpretation, reporting, report distribution, and clinical image sharing
• Resolve issues such as patients missing from the worklist, incorrect demographics or accession numbers, misrouted studies, missing priors, reports linked to the wrong study, and delayed image availability

DICOM Integration

• Configure and troubleshoot DICOM communication between modalities, PACS, VNA, RIS, viewers, gateways, and third-party systems
• Work with C-ECHO, C-STORE, C-FIND, C-MOVE, C-GET, MWL, MPPS, Storage Commitment, and Query/Retrieve
• Analyse DICOM headers and validate tags at patient, study, series, and instance level
• Investigate association failures and transfer errors using logs, network traces, and monitoring tools
• Support image routing across departments, hospitals, DR systems, and external facilities
• Onboard and validate new modalities

HL7 & RIS Integration

• Support HL7 v2.x ADT, ORM, ORU, and SIU interfaces between PACS/RIS and HIS/EMR
• Validate patient identifiers, accession numbers, encounter and visit numbers, and ordering-provider data
• Analyse HL7 messages (PID, PV1, ORC, OBR, OBX) to find mapping and transformation issues
• Validate HL7-to-DICOM data flow and demographic consistency
• Resolve RIS–PACS discrepancies, procedure-code mapping, and patient/study reconciliation
• Coordinate with RIS vendors and hospital application teams

Enterprise Imaging & Clinical Viewers

• Support enterprise imaging strategies across multiple departments and facilities
• Consolidate imaging from legacy PACS into VNA platforms
• Integrate non-radiology imaging such as cardiology, endoscopy, ophthalmology, pathology, dermatology, and orthopaedics
• Configure and support diagnostic and browser-based enterprise viewers
• Troubleshoot viewer performance, image loading, and prior-study association
• Work with radiologists to optimise reading workflows

Implementation & Deployment

• Gather clinical and technical requirements, and document current-state and future-state workflows
• Prepare configuration specifications and interface requirements
• Coordinate network, firewall, and port requirements
• Prepare test scenarios and scripts, and run system, integration, and User Acceptance Testing
• Lead clinical validation, go-live (onsite or remote), and post-go-live stabilisation

Troubleshooting, Incident Management & Monitoring

• Provide L2/L3 support for PACS downtime, VNA connectivity, DICOM and HL7 failures, storage issues, and performance degradation
• Perform root-cause analysis using application and DICOM logs, HL7 messages, database queries, and network traces
• Monitor application health, DICOM and interface queues, storage utilisation, and response times
• Maintain operational dashboards and elevate to infrastructure, database, network, or vendor teams as needed

Data Migration & Validation

• Analyse legacy PACS data and define migration requirements
• Validate metadata, image counts, and study/series/instance integrity
• Perform sample-based clinical validation and reconcile migrated studies
• Identify duplicate or orphaned studies and support legacy PACS retirement

Documentation

• Create and maintain configuration documents, DICOM node inventories, interface specifications, HL7 mapping documents, workflow diagrams, test scripts, UAT documentation, go-live checklists, troubleshooting guides, SOPs, and RCA reports

Stakeholder Management

• Work with radiologists, radiographers, radiology managers, hospital IT, network/security teams, DBAs, integration teams, biomedical engineering, vendors, and project managers
• Translate clinical requirements into technical specifications, and explain technical issues in clinically understandable terms

Technical Skills

• Imaging standards: DICOM, MWL, MPPS, Query/Retrieve, Storage Commitment, DICOM routing, DICOMweb (WADO-RS, QIDO-RS, STOW-RS)
• Healthcare integration: HL7 v2.x (ADT, ORM, ORU, SIU; PID, PV1, ORC, OBR, OBX), FHIR, REST APIs, JSON, XML, SOAP
• Clinical applications: PACS, VNA, RIS, HIS/EMR, enterprise and diagnostic viewers, reporting systems, image exchange platforms, DICOM routers and gateways
• Infrastructure: Windows Server, Linux, TCP/IP, DNS, DHCP, firewalls and ports, TLS/SSL, VPN, storage systems, databases, virtualisation
• Tools: DICOM viewers and analysers, HL7 analysers, packet analysis, application and server logs, database queries, interface engine monitoring, system monitoring tools

Qualifications & Experience

• Bachelor's degree in Healthcare IT, Computer Science, Information Technology, Biomedical Engineering, Health/Medical Informatics, Clinical Engineering, or a related discipline
• Minimum 3–5 years supporting healthcare applications, preferably in radiology or imaging informatics
• 5–8+ years with PACS, VNA, RIS, DICOM, HL7, enterprise imaging, and hospital IT environments preferred
• Multi-site hospital deployment experience is highly desirable
• Healthcare imaging or vendor-specific PACS/RIS/VNA certifications are an advantage

Key Competencies

• Strong radiology workflow understanding and excellent DICOM knowledge
• Good HL7 and healthcare interoperability knowledge
• Analytical thinking, problem-solving, and root-cause analysis
• Incident, problem, and change management
• Vendor management and clinical stakeholder communication
• Ability to work under pressure in clinical environments
• Willingness to provide onsite and go-live support

How Success Is Measured

• PACS/VNA system availability
• Fewer image-transfer failures and patient/study reconciliation issues
• Timely resolution of clinical application incidents
• Successful imaging integrations, migrations, UAT, and go-lives
• Improved image availability and retrieval times
• Satisfaction among radiologists and radiographers

• Questions? [e-mail].