Application & Product Specialist

Agfa; Dubai; On-site; AED 80,000 - 100,000; Full time

Job summary

Agfa is seeking a Clinical Product & Applications Specialist for Digital Radiography, focusing on the Middle East & Africa region. The role combines clinical applications expertise with product knowledge to support distributors and customers through training, installation, and workflow optimization.

The ideal candidate should have a Bachelor’s degree in Radiography, certification as a radiographer, and fluency in Arabic, French, and English. The position is hybrid, requiring travel across the MEA region.

Qualifications

• Fluent in Arabic, French, and English for effective training and communication.
• Hands-on clinical experience with Digital Radiography in healthcare settings.
• Prior experience as Application Specialist or Clinical Specialist is advantageous.

Responsibilities

• Provide clinical application support for Digital Radiography solutions.
• Deliver on-site and remote clinical training for staff.
• Support customers in image quality optimization and dose management.

Skills

Clinical application support

Strong communication skills

Training and presentation skills

Hands-on experience with Digital Radiography

Education

Bachelor's degree in Radiography / Medical Imaging

Certified / licensed radiographer

Job description

Clinical Product & Applications Specialist Digital Radiography (Agfa MEA)

Job Summary

We are looking for a qualified Radiographer to join Agfa Radiology Solutions as a Clinical Product & Applications Specialist Digital Radiography supporting the Middle East & Africa (MEA) region.

This hybrid role combines clinical applications expertise with product and solution knowledge supporting distributors and end customers across pre-sales installations, clinical training, and workflow optimization for Agfa DR solutions.

The ideal candidate is trilingual (Arabic French English) has hands‑on experience with Digital Radiography and is comfortable working across diverse healthcare environments from advanced tertiary hospitals to developing imaging centers.

Key Responsibilities

Clinical & Applications (Core Role)

• Provide clinical application support for Agfa Digital Radiography solutions including:
  • Fixed DR rooms
  • Mobile DR systems
  • Retrofit and upgrade projects
• Perform clinical acceptance system optimization and workflow configuration after installation.
• Deliver on-site and remote clinical training for radiographers and clinical staff.
• Support customers in image quality optimization, dose management and exam standardization.
• Act as a clinical escalation point during early system usage and optimization phases.

Product Solutions & Pre‑Sales Support

• Maintain strong knowledge of Agfa DR portfolio including detectors, generators, acquisition software and workflow tools.
• Support product demonstrations, clinical evaluations and proof‑of‑concepts.
• Participate in pre‑sales activities including:
  • Technical and clinical presentations
  • Tender support (including public tenders and GPOs)
  • Value‑based clinical positioning
• Translate clinical workflows into solution designs aligned with Agfa’s value proposition (quality, dose, workflow, reliability).
• Support distributors with product positioning and differentiation versus competitors.

Distributor & Regional Collaboration (MEA Focus)

• Act as a clinical reference for Agfa distributors across MEA.
• Support distributor teams during:
  • Customer meetings
  • System demos
  • Clinical objections and comparisons
• Contribute to regional trainings workshops and user meetings.
• Provide structured field feedback to regional and global teams on product performance, customer needs and market trends.

Required Qualifications

Education & Certification (Mandatory)

• Bachelors degree in Radiography / Medical Imaging.
• Certified / licensed radiographer (according to local regulations).

Experience

• Hands‑on clinical experience with Digital Radiography (DR).
• Experience working in hospital or imaging center environments.
• Prior experience as an Application Specialist, Clinical Specialist or Product Specialist is a strong advantage.
• Experience working with vendors or distributors is a plus.

Language Requirements (Mandatory)

• Arabic fluent
• French fluent
• English fluent

(Ability to train present and communicate professionally in all three languages is essential for MEA coverage.)

Technical & Professional Skills

• Strong understanding of:
  • X‑ray physics
  • Image quality parameters
  • Radiation dose optimization
• Excellent training and presentation skills.
• Comfortable working in multicultural and multi‑country environments.
• Strong communication skills with radiographers, radiologists, biomedical engineers and management.
• Willingness to travel across the MEA region.

Preferred Qualifications

• Experience with Agfa DR systems or similar tier‑1 vendors.
• Exposure to PACS / RIS integration.
• Familiarity with public tenders and large healthcare groups.
• Ability to work independently while aligning with regional strategy.