Clinic Support Assistant

NMC Healthcare; Sharjah; On-site; AED 60,000 - 96,000; Full time

Job summary

NMC Healthcare in Sharjah is seeking a Clinical Support Assistant to provide administrative and clinical support to healthcare teams. You will assist with patient care under supervision, manage records, and help prepare clinical areas for treatments.

The role requires strong communication, organizational skills, and the ability to follow safety and infection control policies. Training on IPC and OSHMS is emphasized, with opportunities to support in DOH/DHA/MOH/MOHAP quality initiatives.

Qualifications

• High school diploma or equivalent.
• Knowledge of basic clinical procedures and healthcare practices.
• Strong communication skills with patients, families and staff.
• Organizational skills for managing records and scheduling.
• Attention to detail and ability to follow clinical instructions.
• Basic IT skills for handling medical software and patient databases.

Responsibilities

• Prepare and organize clinical areas for patient presence and procedures.
• Provide non-interventional assistance to licensed professionals during examinations and treatments.
• Assist with basic patient care tasks under supervision.
• Ensure medical equipment is sterilized and ready for use per policy.
• Manage patient records with confidentiality and data protection.
• Schedule patient appointments and handle admissions/discharges.

Skills

Basic clinical procedures

Communication skills

Organizational skills

Attention to detail

IT skills

Physical stamina

Education

High school diploma or equivalent

Job description

A Clinical Support Assistant (CSA) plays a crucial role in healthcare settings by providing administrative and clinical support to healthcare professionals. They assist with patient care under the direction and supervision of a licensed healthcare professional, manage medical records, and ensure that clinical areas are prepared for patient treatments. CSAs work alongside nurses, doctors, and other staff to maintain the smooth and safe patient journey

Responsibilities

Prepare and organize clinical areas (including waiting areas) for patient presence, consultations and procedures.

Provide non-interventional assistance to licensed healthcare professionals during medical examinations and treatments (e.g. chaperoning, consumable/room preparation and turnaround)

When trained and competent, perform basic patient care tasks, such as helping with mobility, all at the instruction and supervision of the licensed healthcare professional.

When trained and competent, ensure medical equipment is sterilized and cleaned and ready for use according to NMC Policy.

Manage patient records, updating information and ensuring confidentiality and data protection.

Schedule patient appointments and handle admissions/discharges, inclusive of follow up discharge phone calls

Monitor inventory of medical supplies and restock as needed.

Provide emotional support and clear communication to patients and families when required and following the instruction of the healthcare professional.

Adhere to all safety, health, and infection control procedures.

Speak up, if something isn't right.

Maintain awareness of and comply with, the NMC Policies and Procedures

Participate in all activities related to DOH/DHA/MOH/MOHAP and NMC Quality Improvement when required

Uphold the regulatory and accreditation standards and which of them apply to their daily working practice

Support in the escort of patients within and between departments

Transport patient specimens in accordance with NMC Policy.

Strictly adhere to the regulator Scope of Practice.

Escalate and raise concerns using the incident reporting system.

Infection Prevention and Control (IPC):

IPC is everyone’s responsibility. All staff are required to read and implement the NMC IPC Policy and Strategy to always maintain the highest possible standards of cleanliness, thus reducing the risk of infection in patients, staff and visitors.

The strictest hand hygiene compliance encompassing, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, always.

Occupational Safety and Health Management Systems (OSHMS)

Comply with OSHMS instructions, policies and safe working procedures

Use of appropriate personal protective equipment and safety systems.

Be familiar with emergency and evacuation procedures

Not wilfully or recklessly endanger anyone’s health and safety

Assist with the preparation of risk assessments

Report OSH Hazards, incidents, Near misses and issues

Reduce, Reuse, Recycling of waste as much as possible

Attend all OSH Trainings, awareness programs and mock drills.

Participates in the OSHMS audits, inspections, ensuring standards are maintained

Qualifications

Education and Certification

High school diploma or equivalent (some employers may require additional certification or training)

Knowledge and Skills

Knowledge of basic clinical procedures and healthcare practices.

Ability to use medical equipment and understand safety protocols.

Strong communication skills for interacting with patients, families, and healthcare staff.

Organizational skills for managing records and scheduling appointments.

Attention to detail and the ability to follow clinical instructions accurately.

Basic IT skills for handling medical software and patient databases.

Physical stamina for assisting with patient care and clinical tasks.

Job Info

• Job Identification 12296
• Job Category Administration
• Posting Date 09/23/2026, 05:42 AM
• Apply Before 10/29/2026, 08:00 PM
• Job Schedule Full time