Clinic Operations & Records Specialist

Insights Psychology DMCC; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Insights Psychology DMCC is seeking a Clinic Coordinator – Back Office to manage the day-to-day administrative tasks of the clinic. You will maintain accurate client records, coordinate appointments, support insurance-related processes, and ensure confidentiality of sensitive information.

This role requires a Bachelor’s degree in a related field, strong IT skills (Microsoft 365), excellent English, and the ability to work well in a fast-paced team.

Qualifications

• Bachelor-level degree in a related field.
• Previous back-office/administrative experience in healthcare is preferred.
• Strong IT skills with proficiency in Microsoft 365.

Responsibilities

• Provide back-office administrative support to ensure smooth day-to-day clinic operations.
• Coordinate and maintain accurate appointment schedules.
• Maintain and update client records, forms, reports, and other documentation.
• Support clinicians with back-office administrative and documentation requirements.
• Assist with insurance-related administrative tasks.
• Manage data entry, filing, scanning, photocopying, and document organization.
• Coordinate with internal teams regarding appointments, documentation, insurance, and other administrative matters.
• Follow up on outstanding payments, documentation, and administrative requirements.
• Prepare reports, correspondence, and other administrative documents.
• Maintain confidentiality of sensitive client and clinical information.

Skills

Administrative skills

Organizational skills

Team collaboration

Discretion & confidentiality

Education

Bachelor's degree in Psychology, Nursing, Business or related field

Tools

Microsoft 365

Job description

Insights Psychology DMCC is seeking a Clinic Coordinator – Back Office to manage the day-to-day administrative tasks of the clinic. You will maintain accurate client records, coordinate appointments, support insurance-related processes, and ensure confidentiality of sensitive information.

This role requires a Bachelor’s degree in a related field, strong IT skills (Microsoft 365), excellent English, and the ability to work well in a fast-paced team.