Client Experience & Treatment Executive - UAE National

Van Cleef & Arpels; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

Van Cleef & Arpels is looking for a passionate individual to join their Dubai team as a Client Experience Liaison. You will ensure the highest luxury service while collaborating with various teams to enhance client journeys and drive engagement through VIP experiences.

This role involves oversight of gifting programs and budget monitoring, emphasizing a detail-oriented and creative approach in a multicultural environment.

If you are ready to grow in a stimulating atmosphere focused on learning, apply now!

Qualifications

• Passionate about client experience and luxury service excellence.
• Able to elevate client journeys creatively.
• Organized and collaborative in a multicultural environment.

Responsibilities

• Act as the UAE liaison for Client Experience & Treatment.
• Coordinate omnichannel initiatives with cross-functional teams.
• Drive client engagement through tailored VIP experiences.
• Oversee gifting programs and client tools.
• Monitor budgets and operations.

Skills

Client experience

Luxury service

Collaboration

Multicultural environment

Detail-oriented

Job description

Are you a good match?

You are passionate about client experience and luxury service excellence.

You are detail-oriented, creative, and able to elevate client journeys.

You are collaborative, organized, and comfortable working in a multicultural environment.

What are we expecting from you?

• Act as the UAE liaison for Client Experience & Treatment, ensuring consistent deployment of regional strategies and Maison standards.
• Coordinate and execute client experience and omnichannel initiatives in collaboration with cross-functional teams.
• Drive client engagement through tailored treatment actions, VIP experiences, and local partnerships.
• Oversee gifting programs and client tools, ensuring effective targeting, distribution, and tracking.
• Monitor budgets and operations, including expense tracking, purchase orders, and process coordination.

More than a role... We recruit for a career!

By joining Van Cleef & Arpels, you will be part of a Maison that values people, creativity, and excellence.

You will have the opportunity to grow in a stimulating and collaborative environment, where learning and development are at the heart of our philosophy.

The Recruitment Process

You will be contacted by our Talent Acquisition team, the Senior Client Manager and the HR Manager.