Client Experience & Treatment Executive - UAE National

FashionUnited; Dubai; On-site; AED 133,920 - 200,880; Full time

Job summary

FashionUnited is seeking a Client Experience & Treatment Executive in Dubai. You'll act as the UAE liaison, ensuring excellence in client experiences and executing initiatives collaboratively. Ideal candidates thrive in multicultural environments and are detail-oriented.

By joining FashionUnited, you will grow in a stimulating setting focused on creativity and people development, fostering a culture of luxury service excellence.

Qualifications

• Passionate about client experience and luxury service excellence.
• Detail-oriented, creative, and able to elevate client journeys.
• Collaborative and comfortable working in a multicultural environment.

Responsibilities

• Act as the UAE liaison for Client Experience & Treatment.
• Coordinate and execute client experience initiatives.
• Drive client engagement through tailored actions.
• Oversee gifting programs and client tools.
• Monitor budgets and operations.

Job description

Client Experience & Treatment Executive - UAE National

Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Van Cleef & Arpels offers a space for passionate experts to contribute to new projects, reinventing itself. We hire talents from diverse backgrounds, believing that inclusion fuels creativity and excellence.

You are passionate about client experience and luxury service excellence. You are detail‑oriented, creative, and able to elevate client journeys. You are collaborative, organized, and comfortable working in a multicultural environment.

Responsibilities

• Act as the UAE liaison for Client Experience & Treatment, ensuring consistent deployment of regional strategies and Maison standards.
• Coordinate and execute client experience and omnichannel initiatives in collaboration with cross‑functional teams.
• Drive client engagement through tailored treatment actions, VIP experiences, and local partnerships.
• Oversee gifting programs and client tools, ensuring effective targeting, distribution, and tracking.
• Monitor budgets and operations, including expense tracking, purchase orders, and process coordination.

More than a role… We recruit for a career! By joining Van Cleef & Arpels, you will be part of a Maison that values people, creativity, and excellence. You will have the opportunity to grow in a stimulating and collaborative environment, where learning and development are at the heart of our philosophy.