Citigold Analyst

United States Citigroup; Dubai; On-site; AED 223,000 - 357,000; Full time

Job summary

Citigroup in the United Arab Emirates seeks a proactive banker to drive NTB Citigold acquisition, upgrade Citiblue clients, and support offshore account openings. You will identify and nurture high-potential prospects, convert leads into funded Citigold relationships, and collaborate with telemarketing and product teams to optimize outreach and product fit.

You will leverage relationship management to attract investment clients, respond to referrals, and deliver superior service while ensuring

Qualifications

• 3–5 years experience in Direct Sales within the financial services industry.
• Prior experience acquiring high‑net-worth clients (Priority Banking / SME Banking) or investment products (stocks, funds, insurance) is preferred.
• Other industry sales experience such as real estate/assets can be considered.

Responsibilities

• Collaborate with Acquisition Head and Branch Banking staff to identify and acquire Citigold NTB customers.
• Upgrade Citiblue customers to Citigold by upsizing funding and deepening relationships.
• Assist clients in opening Citigold accounts in UAE or offshore locations per client preference.
• Convert NTB leads into funded Citigold accounts and engage high payroll clients for conversion.
• Promote referrals to build a Citigold pipeline from existing clients.

Skills

Teamwork

Analytical skills

Sales drive

Relationship building

Job description

Key Responsibilities

Jointly work with the Acquisition Head and Branch Banking Staff for identifying and acquiring Citigold new-to-bank customers as also upgrading existing Citiblue customers to Citigold Identify and solicit new-to-bank Citigold customers through internal and external channels Assist client in opening Citigold account in U A E or in an offshore location Singapore as per the clients individual preference Actively promote referrals from existing clients to generate a pipeline of Citigold prospects Upgrade existing Citiblue relationships to Citigold by upsizing current funding and deepening the relationship Convert the leads sent by the Telesales Unit other channels into funded Citigold Accounts Actively engage with higher payroll clients for conversion into funded Citigold status Optimise funded Citigold opportunity in listed payroll companies Ensure updation of complete KYC details for the originated accounts Attract an investment client base through relationship management both by responding to internal referrals and pro-active self-driven business development Spearhead any micro marketing events focussed on NTB acquisition Work with the product team telemarketing to identify initiatives and products that will help acquire new customers for the Bank Identifying and pursuing new clients aligned with CITI RETAIL BANK s value proposition Being future-focused in thinking and planning ahead for ways Citi can differentiate itself from competitors Staying connected with influencers industry associations thought leaders and senior business contacts to expand industry knowledge and deepen CITI RETAIL BANK s relationship with these partners Assist a Citigold client in meeting any identified investment and insurance financial need by referring him to on Investment Professional Keep abreast of current economic environment and capital markets so as to have meaningful discussions with Citigold NTB prospects and optimise acquisition effectiveness Deliver on the score card parameters for improving NTB acquisition Client Penetration qualified CM base profiling etc Joint meetings with the Unit Head to be done regularly with call reporting tracking Deliver consistent and best-in-class customer service Meet the compliance and controls standards set by the Citigroup Must possess sound judgment and be creative in providing solutions to bank clientsFoundational knowledge of CITI RETAIL BANK s structure, strategy, product suite and target marketDemonstrates basic knowledge of Citi Risk and KYC policies and practicesDemonstrates basic knowledge of credit skills and Early Warning DetectionDemonstrates ability to build knowledge of all aspects of commercial banking including basic commercial credit knowledge and an ability to quickly learn new products and servicesAbility to work effectively in team settingCommunicates views with clarity and confidenceMaintains contact with key stakeholders to proactively seek input as appropriateDemonstrates self-control and maintains composure under pressureDetail oriented with demonstrated organizational skillsPassion for creating new business opportunities with existing clients and able to demonstrate innovative approaches to meeting clients needs.Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clientsDemonstrates a natural curiosity about Citi, the economy, local markets and regions without preconceived notions or ideasDemonstrates professionalism by being reliable, actively contributing in meetings, asking questions and challenging ideas

Knowledge/Experience

3-5 years experience preferably in Direct Sales within the financial services industryEither prior experience of acquiring high-net-worth clients (Priority Banking / SME Banking) or prior experience in investment products, such as, Mutual Funds, Insurance, equity, fixed-income (bonds) will be preferred.Other Industry relevant sales experience such as real estate / Assets experience can be considered

Skills

Excellent teamwork skills in order to cater to the varied investment understanding and support requirement of customers and prospectsBasic analytical skills required to comprehend research and performance reports and to interpret them to offer most suitable products for customer profileHigh sales drive and energy levels. Ability to thrive in a high-pressure environment by demonstrating leadership and selling skillsAbility to nurture and build strong relationships with customers

Competencies

Selling skillsTeam workLeadershipBusiness awarenessInitiative and commitment to achieveInfluence and negotiation