Chat Support Specialist - Flexible Hours & Benefits

ConFlip; Dibba Al Fujairah; On-site; AED 45,000 - 67,000; Full time

Benefits offered by this job

medical insurance

leave allowance

Job summary

ConFlip is seeking a Chat Operator for Dibba-El-Fujairah, UAE, with no English proficiency required and welcome to students. You will handle customer chats, resolve inquiries, and maintain records while working flexible hours in the UAE.

The role emphasizes quick thinking, problem solving, and strong written communication, with attention to detail and the ability to multitask. Competitive wages include benefits such as medical insurance and leave allowance.

Qualifications

• Outstanding written communication skills.
• Ability to think quickly and solve problems.
• Ability to work independently with minimal supervision.

Responsibilities

• Respond to customer inquiries via chat in a professional and timely manner.
• Provide accurate solutions to customer inquiries.
• Monitor chat conversations and escalate critical issues promptly.
• Maintain records of customer interactions and transactions.
• Provide feedback on customer satisfaction and participate in additional duties as assigned.

Job description

ConFlip is seeking a Chat Operator for Dibba-El-Fujairah, UAE, with no English proficiency required and welcome to students. You will handle customer chats, resolve inquiries, and maintain records while working flexible hours in the UAE.

The role emphasizes quick thinking, problem solving, and strong written communication, with attention to detail and the ability to multitask. Competitive wages include benefits such as medical insurance and leave allowance.