English-Speaking Chat Agent | Flexible Hours

Avanta Works; Dibba Al Fujairah; On-site; AED 33,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Flexible working hours

Growth opportunities

No accommodation provided

Job summary

Avanta Works in Dibba-El-Fujairah, UAE, is seeking an English Speaking Chat Operator to deliver excellent online customer support. You will respond to inquiries, maintain a friendly tone, and use your English writing skills to assist diverse customers.

The role requires fast typing (40 wpm), computer literacy, and the ability to work independently. Freshers welcome; prior call center experience is a plus. We offer competitive salaries and flexible hours, with no accommodation provided.

Qualifications

• Fluent in English with strong written communication skills.
• Ability to type at least 40 words per minute with high accuracy.
• Prior customer service experience is welcome but not required.

Responsibilities

• Respond to customer inquiries and provide assistance in a timely and professional manner.
• Utilize your strong command of English to communicate with customers from diverse backgrounds.
• Maintain a positive and friendly tone while engaging in chat conversations.
• Use problem-solving skills to resolve customer issues and escalate complex cases when needed.
• Adhere to company policies while handling customer interactions.

Skills

Fluent English

Typing 40 wpm

Customer service

Job description

Avanta Works in Dibba-El-Fujairah, UAE, is seeking an English Speaking Chat Operator to deliver excellent online customer support. You will respond to inquiries, maintain a friendly tone, and use your English writing skills to assist diverse customers.

The role requires fast typing (40 wpm), computer literacy, and the ability to work independently. Freshers welcome; prior call center experience is a plus. We offer competitive salaries and flexible hours, with no accommodation provided.