English Speaking Chat Operator

Avanta Works; Dibba Al Fujairah; On-site; AED 33,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Flexible working hours

Growth opportunities

No accommodation provided

Job summary

Avanta Works in Dibba-El-Fujairah, UAE, is seeking an English Speaking Chat Operator to deliver excellent online customer support. You will respond to inquiries, maintain a friendly tone, and use your English writing skills to assist diverse customers.

The role requires fast typing (40 wpm), computer literacy, and the ability to work independently. Freshers welcome; prior call center experience is a plus. We offer competitive salaries and flexible hours, with no accommodation provided.

Qualifications

• Fluent in English with strong written communication skills.
• Ability to type at least 40 words per minute with high accuracy.
• Prior customer service experience is welcome but not required.

Responsibilities

• Respond to customer inquiries and provide assistance in a timely and professional manner.
• Utilize your strong command of English to communicate with customers from diverse backgrounds.
• Maintain a positive and friendly tone while engaging in chat conversations.
• Use problem-solving skills to resolve customer issues and escalate complex cases when needed.
• Adhere to company policies while handling customer interactions.

Skills

Fluent English

Typing 40 wpm

Customer service

Job description

Chat operator vacancy in Dibba-El-Fujairah UAE

English Speaking Chat Operator

We are seeking motivated individuals to join our team as English Speaking Chat Operators in the vibrant city of Dibba-El-Fujairah, UAE. As a chat operator, you will be responsible for providing excellent customer service through online chat platforms.

Responsibilities

• Respond to customer inquiries and provide assistance in a timely and professional manner
• Utilize your strong command of the English language to effectively communicate with customers from various backgrounds
• Maintain a positive and friendly tone while engaging in chat conversations
• Use your problem-solving skills to resolve customer issues and upscale complex cases to the appropriate department
• Adhere to company policies and procedures while handling customer interactions

Requirements

• Fluent in English with excellent written communication skills
• Ability to type at least 40 words per minute with high accuracy
• Comfortable working on a computer for extended periods of time
• Prior customer service experience is preferred but not required; freshers are welcome to apply
• Must be able to work independently with minimal supervision

We offer competitive salaries, flexible working hours, and opportunities for growth within the company. Please note that accommodation will not be provided for this position.

If you have a passion for providing exceptional customer service and are looking for an exciting opportunity in Dubai's beautiful Dibba-El-Fujairah, then we want to hear from you!