Channel Solution Engineer

Sitecore; Dubai; On-site; AED 335,000 - 580,000; Full time

Job summary

Sitecore is seeking a Solution Engineer to support our Channel Partners across APJ, MEA and Southern Europe regions, combining technical depth with business insight to guide complex enterprise sales cycles.

You will deliver demonstrations, Proofs of Concept, and technical responses, collaborate cross-functionally, stay current with digital marketing technologies, and occasionally speak at regional events.

Qualifications

• Experience combining technical elements with client business needs.
• Ability to demonstrate software using a value-based approach.
• Proven ability to resolve complex technical issues and integrate products.
• Understanding of cross-channel digital marketing technologies.
• Ability to absorb and integrate large amounts of information quickly.
• Cross-functional collaboration with technical, sales and BD teams.

Responsibilities

• Act as primary contact for designated partners and build relationships.
• Understand partner objectives and align Sitecore solutions.
• Identify upsell, cross-sell and renewal opportunities to drive revenue.
• Collaborate with internal teams to enable exceptional support.
• Stay updated on industry trends and inform product enhancements.
• Support partners' sales cycles with technical input.
• Deliver tailored demonstrations and proofs of concept to partners.
• Write technical responses to RFIs/RFPs.

Skills

Sales Experience

ADAS

Customer Service

AI

Computer Skills

Retail Sales

Product Demos

Automotive Diagnostics

Automotive Repair

Business requirements

Cash Handling

Enterprise Sales

Job description

Description

About Us:

At Sitecore our mission is to simplify how brands reach engage and serve people by delivering intelligent personalised digital experiences that connect the world. We empower the worlds most iconic brands to build lifelong relationships with their customersseamlessly smartly and at scale. As the leading provider of agentic digital experience software Sitecore brings together content commerce and data into one composable platform that enables brands to deliver millions of meaningful adaptive experiences every day. Trusted by global leaders such as American Express Porsche Starbucks and LOréal Sitecore helps brands transform engagement through experiences that are not only personalised but predictive and dynamic. Our foundation is our peoplea diverse passionate and collaborative global team spanning over 25 countries. We believe that every experience matters and that belief starts with how we work together. Our values guide how we lead innovate and connect. They are the behaviours that bring our mission and vision to life every day in every interaction. As we continue to evolve we are actively cultivating AI skills across our teams to unlock new levels of creativity efficiency and insight. From engineering to customer experience AI capabilities are becoming integral to how we design build and deliver the next generation of digital experiences. Learn more at .

About the Role:

We are looking for a Solution Engineer with strong presentation skills as well as a strong technical and digital background to support our Channel Partners. As a Solution Engineer your primary responsibility is to deliver technical and strategic support throughout the entire sales cycles for our partners predominantly across the APJ MEA and Southern Europe regions. Some of the largest and most complex enterprise solutions in the region which will require a broad technical skillset and excellent business acumen and insight will challenge you.

What You Will Do:

• Act as primary contact for designated partners fostering strong relationships across all levels
• Understand each partners unique objectives challenges and requirements aligning Sitecore solutions accordingly
• Proactively identify opportunities for upselling cross-selling and contract renewals to drive revenue growth
• Collaborate cross-functionally with internal teams to enable exceptional support
• Stay updated on industry trends competitive landscape and customer feedback to inform product enhancements
• Support our partners sales teams with technical aspects of the Sitecore sales processes
• Enableandassistpartnersintheprospectingphasetodeliverthebestpossiblesolution proposal
• DeliverbespokedemonstrationscenariosoftheSitecoresoftwaresolutions
• DevelopanddeliverProofsofConcepttoSitecorepartner prospectorganizations
• Occasionalpublicspeakingoneventsintheregions
• Solutionprototypingdeliveryskinningandpresentation
• Spendingaportionofyourtimelearningandupskillingontheplatformandnewandassociatedtechnologiesandfeatures.
• WritingtechnicalanswersandproposalstoRFPRFQRFIfromprospects

What You Need to Succeed:

• Experiencewithcombiningtechnicalelementswithbusinessneedsandbusinessrequirementsoftheclients
• Experiencedatdemonstratingsoftwareusingavaluebasedapproach
• Demonstratetheabilitytoresolvemorecomplextechnicalissuesandintegrationofmultipleproductstocreatesolutions
• Anappreciationandunderstandingofcross-channeldigitalmarketingTechnologies
• Abilitytoabsorbandintegratelargeamountsofinformationinshorttimescales
• Excellentteamplayerabletoworkcloselywithothertechnicalsalesandbusinessdevelopmentcolleagueswhileatthesametimeunderstandthevalueofself-driveandtheabilitytocontrolandprioritiseowntimeindependently

Additional Skills That Could Set You Apart:

• SolidexperienceandunderstandingofoneormoreWebContentManagementsystemse-commerceordigitalassetmanagementsystems
• UnderstandingoftheMarTechlandscapeandtrendsincludingSaaSandHeadlesscontentsolutions

Equal Opportunities at Sitecore

Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race colour ancestry religion gender national origin sexual orientation age citizenship marital status disability veteran status or any other local legally protected characteristic.

Required Experience:

IC

Key Skills

Sales Experience,ADAS,Customer Service,AI,Computer Skills,Retail Sales,Product Demos,Automotive Diagnostics,Automotive Repair,Business requirements,Cash Handling,Enterprise Sales

Employment Type : Full-Time

Experience: years

Vacancy: 1