Channel Management Specialist

United Imaging Healthcare; Dubai; On-site; AED 250,000 - 380,000; Full time

Job summary

United Imaging Healthcare in Dubai seeks a channel management professional to lead overseas partner strategy and execution. You will identify new business partners, renew existing contracts, and monitor industry trends to stay ahead of competitors.

The role focuses on managing BP relations, driving sales and revenue, and building a scalable channel framework with clear incentives and processes. Strong communication and negotiation skills are essential for success.

Qualifications

• 3–5 years of channel management or sales experience.
• Proficiency in CRM software.
• Strong verbal and written communication with partners and stakeholders.
• Knowledge of sales techniques and strategies.
• Ability to build and maintain relationships with partners.
• Strong problem-solving and negotiation skills.
• Time management and organizational skills.
• Ability to work independently and as part of a team.
• Flexibility and adaptability to change.
• A desire to learn and grow in the channel management field.

Responsibilities

• Based on Globalization Strategy, develop oversea channel partner strategy and responsible for strategy execution.
• Identify and qualify new BPs onboard and existing BPs contract renewal.
• Monitor industry trends and stay up-to-date on competitors and market conditions
• Responsible for BPs relation management and drive Sales & Revenue;
• Create and manage channel partner budgets and forecasts as well as set short term & long term goals to improve BP Performance, Quality, Investment in UIH to build mutual confidence and strong result oriented relation
• Establish BPs management & operation mechanism including but not limited to BPs Qualification criteria, Commercial & Service Authorization process, Key Evaluation Index & Mechanism, BPs Incentive Plan, BPs Diligence & Profile, Roll out process etc
• Set routine performance review with existing BPs to identify risk and conduct improvement action with regional teams
• Standardize BPs documents template including DC & POA etc
• Establish a collaborative workflow with BM, CS, OP, OM, SCM,BMC & L&C to empower BPs in terms of training, product & solution, promotion materials, branding & marketing activities, KOL connection & cultivation, after sales service capability in order to provide support and training to partners to ensure success
• Work closely with BPs, regional team & HQ corresponding depts. to ensure customer satisfaction, brand reputation and align common actions to achieve business goals.
• Identify and resolve conflicts and challenges within the channel.

Skills

Channel management experience

Sales experience

Verbal communication

Written communication

Sales techniques

Relationship building

Problem solving

Time management

Organizational skills

Teamwork

Adaptability

Willingness to learn

Tools

CRM software

Job description

1. Based on Globalization Strategy, develop oversea channel partner strategy and responsible for strategy execution;
2. Identify and qualify new BPs onboard and existing BPs contract renewal;
3. Monitor industry trends and stay up-to-date on competitors and market conditions
4. Responsible for BPs relation management and drive Sales & Revenue;
5. Create and manage channel partner budgets and forecasts as well as set short term & long term goals to improve BP Performance, Quality, Investment in UIH to build mutual confidence and strong result oriented relation;
6. Establish BPs management & operation mechanism including but not limited to BPs Qualification criteria, Commercial & Service Authorization process, Key Evaluation Index & Mechanism, BPs Incentive Plan, BPs Diligence & Profile, Roll out process etc;
7. Set routine performance review with existing BPs to identify risk and conduct improvement action with regional teams;
8. Standardize BPs documents template including DC & POA etc;
9. Establish a collaborative workflow with BM, CS, OP, OM, SCM,BMC & L&C to empower BPs in terms of training, product & solution, promotion materials, branding & marketing activities, KOL connection & cultivation, after sales service capability in order to provide support and training to partners to ensure success;
10. Work closely with BPs, regional team & HQ corresponding depts. to ensure customer satisfaction, brand reputation and align common actions to achieve business goals.
11. Identify and resolve conflicts and challenges within the channel;

Requirements and skills

1. 3~5 years of experience in channel management or sales
2. Proficiency in customer relationship management (CRM) software
3. Strong verbal and written communication skills, with experience presenting to partners and stakeholders
4. Knowledge of sales techniques and strategies
5. Ability to build and maintain relationships with partners
6. Strong problem-solving and negotiation skills
7. Time management and organizational skills
8. Ability to work independently and as part of a team
9. Flexibility and adaptability to change
10. A desire to learn and grow in the channel management field