Centre Manager: Guest Experience & Revenue Growth

IdeaCrate Edutainment Company LLC; Dubai Emirate; On-site; AED 279,000 - 446,000; Full time

Job summary

IdeaCrate Edutainment Company LLC in Dubai seeks a Centre Manager to own end-to-end operations, drive commercial results, ensure safety and brand standards, and deliver a magical guest experience.

You will lead a multi-disciplinary team, manage budgets, plan staffing, coordinate events and partnerships, analyse KPIs, and push memberships, parties, and programs across play, café, and retail.

Qualifications

• Analytical mindset with strong problem-solving abilities and data-driven decision making.
• Leadership experience in managing multi-disciplinary teams and driving performance.
• Knowledge of sales, revenue management and cost control in a retail/edutainment setting.

Responsibilities

• Own end-to-end centre operations, budgets, standards and compliance.
• Plan staffing requirements, rosters, and manpower utilization.
• Oversee events, promotions and partnerships with Marketing and Regional teams.
• Ensure visual merchandising, brand presentation and guest experience meet standards.
• Track KPIs and drive revenue targets; manage inventory and cost controls.

Skills

Analytical skills

Leadership

Sales management

Inventory control

Service quality

Education

Any Graduate Course

Hospitality/Event management certification

Job description

IdeaCrate Edutainment Company LLC in Dubai seeks a Centre Manager to own end-to-end operations, drive commercial results, ensure safety and brand standards, and deliver a magical guest experience.

You will lead a multi-disciplinary team, manage budgets, plan staffing, coordinate events and partnerships, analyse KPIs, and push memberships, parties, and programs across play, café, and retail.