CCTV Operator

AccorHotel; Ajman; Vor Ort; AED 60.000 - 100.000; Vollzeit

Zusammenfassung

Fairmont Hotels & Resorts in Ajman invites applications for a CCTV Operator to safeguard guests and premises. You will monitor CCTV, report incidents, coordinate with security teams, and maintain logs while upholding confidentiality and professional service.

The ideal candidate has a high school diploma, experience with CCTV or security operations, knowledge of access control systems, and good English communication. UAE security awareness is preferred.

Qualifikationen

• High school diploma or equivalent qualification.
• Experience in CCTV monitoring or security operations in a hotel/hospitality environment preferred.
• Knowledge of CCTV systems, video recording equipment and access control.
• Basic computer skills and ability to operate security monitoring software.
• Good command of spoken and written English; additional languages an advantage.
• Knowledge of security procedures, incident reporting and emergency response protocols.
• Relevant UAE security training or licensing, where required by regulations.

Aufgaben

• Monitor CCTV cameras and surveillance systems across the hotel.
• Observe and report suspicious activities, security breaches, and hazards.
• Maintain continuous surveillance to prevent theft and unauthorized access.
• Monitor access control systems and report unauthorized entry.
• Respond to security alerts and coordinate with security teams.
• Record and report incidents accurately per security procedures.
• Review and retrieve CCTV footage for investigations with proper authorisation.
• Maintain confidentiality and integrity of surveillance footage and records.
• Ensure CCTV equipment and related devices are functioning correctly.
• Report faults or system irregularities to the Security Supervisor and tech team.
• Maintain logs of incidents, observations, and shift handovers.
• Assist in investigations involving incidents, loss prevention, and policy violations.
• Support emergency response procedures during alarms or emergencies.
• Ensure compliance with security policies and data privacy requirements.

Kenntnisse

English proficiency

Attention to detail

Vigilance

Ausbildung

High school diploma

Tools

CCTV systems

Access control

Security monitoring software

Jobbeschreibung

As a CCTV Operator with Fairmont Hotels amp Resorts you will play a vital role in maintaining the safety and security of our guests Heartists and hotel premises Through your vigilance attention to detail and effective monitoring of surveillance systems you will help ensure a safe and secure environment while upholding the highest standards of professionalism confidentiality and service excellence.

Key Responsibilities

• Monitor CCTV cameras and surveillance systems across the hotel including guest areas, back-of-house facilities, entrances, exits, parking areas and colleague accommodation where applicable.
• Observe and identify suspicious activities, security breaches, safety hazards and unusual incidents, reporting them promptly to the Security Supervisor or Security Manager.
• Maintain continuous surveillance of designated areas to help prevent theft, unauthorized access and other security incidents.
• Monitor access control systems and report any unauthorized entry or suspicious movement within restricted areas.
• Respond promptly to security alerts, alarms and requests for assistance, coordinating with the security team and relevant departments as required.
• Record, document and report incidents accurately in accordance with hotel security procedures.
• Review and retrieve CCTV footage when required for investigations, incidents or management requests ensuring all requests are properly authorized.
• Maintain the confidentiality and integrity of surveillance footage, security records and other sensitive information.
• Ensure all CCTV equipment, monitors, recording systems and related security devices are functioning correctly.
• Report technical faults, camera blind spots, recording failures or other system irregularities to the Security Supervisor and relevant technical support team.
• Maintain accurate logs of incidents, observations, system faults and shift handovers.
• Assist in investigations involving security incidents, accidents, loss prevention and violations of hotel policies as directed by authorized management.
• Support emergency response procedures by monitoring relevant areas and communicating information to the security team during fire alarms, evacuations, medical emergencies or other critical situations.
• Ensure compliance with hotel security policies, standard operating procedures and applicable data protection and privacy requirements.
• Maintain professional conduct, alertness and discretion at all times while on duty.
• Attend departmental briefings, training sessions and security meetings as required.

High school diploma or equivalent qualification. Previous experience in CCTV monitoring, security operations, or a similar role, preferably within a hotel or hospitality environment. Knowledge of CCTV surveillance systems, video recording equipment, and access control systems. Basic computer skills and the ability to operate security monitoring software. Good command of spoken and written English; additional languages are an advantage. Knowledge of security procedures, incident reporting, and emergency response protocols. Relevant UAE security training or licensing, where required by applicable regulations.