Luxury Hotel CCTV Surveillance Pro

Fairmont Hotels & Resorts; Ajman; On-site; AED 39,000 - 61,000; Full time

Benefits offered by this job

Comprehensive medical coverage

Meals on duty

Heartist Card – discounted room rates

Discounts at restaurants and outlets

Learning and development programs

Career growth within Accor network

CSR activities

Job summary

Fairmont Ajman is seeking a CCTV Operator to safeguard guests, Heartists, and hotel premises. You will monitor cameras, observe for suspicious activity, and coordinate with the Security team to respond to incidents, ensuring confidentiality and compliance with security procedures.

Responsibilities include reporting incidents, maintaining logs, and assisting investigations. The role requires CCTV, access control knowledge, and UAE security training where applicable, with opportunities for

Qualifications

• High school diploma or equivalent qualification.
• Previous experience in CCTV monitoring, security operations, or a similar role.
• Knowledge of CCTV surveillance systems, video recording equipment, and access control systems.
• Basic computer skills and ability to operate security monitoring software.
• Good command of spoken and written English; additional languages are an advantage.
• Knowledge of security procedures, incident reporting, and emergency response protocols.
• Relevant UAE security training or licensing, where required by applicable regulations.

Responsibilities

• Monitor CCTV cameras and surveillance systems across the hotel, including guest areas, back-of-house facilities, entrances, exits, parking areas, and colleague accommodation where applicable.
• Observe and identify suspicious activities, security breaches, safety hazards, and unusual incidents, reporting them promptly to the Security Supervisor or Security Manager.
• Maintain continuous surveillance of designated areas to help prevent theft, unauthorized access, and other security incidents.
• Monitor access control systems and report any unauthorized entry or suspicious movement within restricted areas.
• Respond promptly to security alerts, alarms, and requests for assistance, coordinating with the security team and relevant departments as required.
• Record, document, and report incidents accurately in accordance with hotel security procedures.
• Review and retrieve CCTV footage when required for investigations, incidents, or management requests, ensuring all requests are properly authorized.
• Maintain the confidentiality and integrity of surveillance footage, security records, and other sensitive information.

Skills

CCTV monitoring

Security operations

English proficiency

Attention to detail

Education

High school diploma

Tools

Video recording equipment

Access control systems

Security monitoring software

Job description

Fairmont Ajman is seeking a CCTV Operator to safeguard guests, Heartists, and hotel premises. You will monitor cameras, observe for suspicious activity, and coordinate with the Security team to respond to incidents, ensuring confidentiality and compliance with security procedures.

Responsibilities include reporting incidents, maintaining logs, and assisting investigations. The role requires CCTV, access control knowledge, and UAE security training where applicable, with opportunities for