Catering Manager

Chalhoub Group; Dubai; On-site; AED 240,000 - 360,000; Full time

Benefits offered by this job

Health care

Child education contribution

Remote and flexible working policies

Exclusive employee discounts

Job summary

Chalhoub Group seeks a dynamic catering sales professional in Dubai to acquire and grow premium luxury clients, drive revenue, and secure long-term contracts. You will build a strong pipeline, collaborate with operations, marketing and leadership, and ensure client experiences align with brand standards.

Fluency in English is essential, French is a plus for French-speaking clients, and a track record in premium hospitality sales will help you thrive in our innovation-focused luxury retail

Qualifications

• Experience in catering, F&B, hospitality, events or business development.
• Proven track record in sales, client acquisition and contract negotiation.
• Experience managing premium/luxury clients and building long-term relationships.
• Commercially driven with focus on targets and budgets.
• Excellent communication, negotiation, presentation, and networking skills.
• Ability to identify and convert opportunities; high attention to brand standards.
• CRM/ERP experience; SAP knowledge is an advantage.
• Fluent English; French is a plus for French-speaking clients.

Responsibilities

• Acquire and grow premium luxury clients and high-value accounts.
• Drive catering sales revenue, collection, and new business development.
• Secure long-term catering contracts and recurring business.
• Build and manage a strong sales pipeline to meet annual budgets and KPIs.
• Collaborate with F&B operations, marketing, finance and leadership to reflect brand identity.
• Track and deliver sales, collection, contract and revenue KPIs.

Skills

Catering & F&B sales

Hospitality sales

Client acquisition

Contract negotiation

Relationship management

Business development

CRM/ERP experience

French language skills

Tools

SAP

CRM

Job description

Since 1976 L Occitane en Provence has been imagining producing and selling beauty skincare and wellbeing products with an intention to share nature s wonders with the world Their ambition is to not only sustain lands but to regenerate ecosystems They believe beauty goes beyond what the eye can see From seed to skin they have a holistic in our approach and have always been Cultivators of Change At L Occitane en Provence they do their best to create positive change for the world to try to inspire everyone to do the same INSPIRE EXHILARATE DELIGHTFor over seven decades Chalhoub Group has been a partner and creator of luxury experiences in the Middle East In its pursuit to excel as a hybrid luxury retailer the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion beauty jewelry watches eyewear and art de vivre categories Every step at Chalhoub Group is taken to build a future where luxury dreams become reality bridging cultures and crafting memorable experiences for our consumers Be it by constantly reinventing itself committing to innovation or embracing new technologies the Group is shaping the future of luxury retail It delivers seamless omnichannel experiences across more than 950 stores online platforms and mobile apps Driving this innovation journey is The Greenhouse the Group s innovation hub incubator and accelerator for startups and emerging businesses regionally and globally Chalhoub Group fosters a people-at-heart culture rooted in diversity equity and inclusion and a workplace catalysed by forward thinking and future-proofing Today it brings together over 16 000 talented professionals across eight countries in the Middle East with a presence in LATAM Sustainability is at the core of the Group s strategy guided by a clear commitment to people partners and the planet Chalhoub Group is proud to be a member of the United Nations Global Compact a signatory of the Women s Empowerment Principles and to have pledged to reach Net Zero by 2040

What you ll be doing

Acquire and grow premium luxury clients and high-value accounts Drive catering sales revenue collection and new business development Secure long-term catering contracts and recurring business Build and manage a strong sales pipeline to achieve annual budgets and KPIs Develop client relationships and identify new business opportunities Support the revamp of the catering business including offerings processes and client experience Ensure proposals presentations and client interactions consistently reflect the brand identity Collaborate with F amp B operations marketing finance and senior leadership teams Track and deliver agreed sales collection contract and revenue KPIs

What you ll need to succeed

Proven experience in catering F amp B hospitality events or business development Strong track record in sales client acquisition and contract negotiation Experience managing premium luxury clients and building long-term relationships Commercially driven with strong focus on achieving targets and budgets Excellent communication negotiation presentation and networking skills Strong business development mindset with the ability to identify and convert opportunities High attention to detail and understanding of brand and presentation standards Ability to work independently in a fast-growing evolving business CRM ERP experience SAP knowledge is an advantage Excellent spoken and written English communication skills with the confidence and polish to engage with luxury clientele French language skills are a plus particularly for building relationships with French-speaking clients

What we can offer you

With us you will turn your aspirations into reality We will help shape your journey through enriching experiences learning and development opportunities and exposure to different assignments within your role or through internal mobility Our Group offers diverse career paths for those who are extraordinary every day We recognise the value that you bring and we strive to provide a competitive benefits package which includes health care child education contribution remote and flexible working policies as well as exclusive employee discounts

• health care
• child education contribution
• remote and flexible working policies
• exclusive employee discounts

Using GenAI in Your Application Process

Using GenAI in Your Application ProcessTo support a fair and consistent experience for all candidates we ask that assessments and interviews are completed independently and without assistance from generative AI tools This ensures we understand your strengths your thinking and how you approach real situations

It Takes Diversity Of Thought Culture Background Differing Abilities and Perspectives to truly Inspire Exhilarate and Delight our customers

We ensure equal opportunity for all our applicants without regard to gender age race religion national origin or disability status Proven experience in catering, F&B, hospitality, events, or business development .Strong track record in sales, client acquisition, and contract negotiation .Experience managing premium/luxury clients and building long-term relationships.Commercially driven with strong focus on achieving targets and budgets.Excellent communication, negotiation, presentation, and networking skills.Strong business development mindset with the ability to identify and convert opportunities.High attention to detail and understanding of brand and presentation standards .Ability to work independently in a fast-growing, evolving business.CRM/ERP experience; SAP knowledge is an advantage.Excellent spoken and written English communication skills , with the confidence and polish to engage with luxury clientele.French language skills are a plus , particularly for building relationships with French-speaking clients.