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Join a leading hospitality company as a Guest Service Support Expert, where you'll create memorable dining experiences for guests. This role involves supporting food and beverage operations, ensuring smooth service, and maintaining high standards of professionalism. Ideal for those looking to start their career in hospitality, with no prior experience required.
POSITION SUMMARY
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we aim to create a memorable and unique experience with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to ensure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that makes transactions feel like part of the experience.
No matter your position, there are a few critical factors for success: creating a safe workplace, following company policies and procedures, upholding quality standards, and maintaining a professional appearance and communication. Guest Service Support Experts will be on their feet and moving around (standing, sitting, or walking for extended periods; moving over sloping, uneven, or slippery surfaces), managing the menu (reading and visually verifying information), and taking a hands-on approach to work (moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 25 pounds without assistance and up to 50 pounds with assistance; reaching overhead and below the knees, including bending, twisting, pulling, and stooping). Performing these duties well (and other reasonable job duties as requested) is essential for Guest Service Support Experts to deliver excellent service to our guests and support our business every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No prior work experience required; previous experience in a food and beverage environment is preferred.
Supervisory Experience: None required.
License or Certification: None required.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunities. We actively foster an environment where the diverse backgrounds of our associates are valued, and our greatest strength lies in the rich blend of culture, talent, and experiences of our team. We are committed to nondiscrimination on any protected basis, including disability, veteran status, or other protected categories by applicable law.