Cargo Revenue Accounting Officer - Al Ain-based

Etihad Airways; Al Ain; On-site; AED 240,000 - 360,000; Full time

Job summary

Etihad Airways is seeking a Cargo Revenue Accounting Officer based in Al Ain to oversee the end-to-end cargo revenue accounting cycle, ensuring accurate billing, reconciliation, and reporting in line with IATA guidelines.

You will lead a team, maintain strong controls, and collaborate with Cargo Operations, Commercial, and Finance to ensure revenue completeness and timely reporting. A strong background in airline revenue processes is required.

Qualifications

• Bachelor's degree or Diploma in accounting, finance, business administration, or a related field is typically required.
• Minimum 4–5 years of experience in cargo revenue accounting or related airline revenue function, with supervisory experience preferred.
• Strong knowledge of airline cargo revenue processes, interline process, CASS, SIS or relevant financial systems, billing, reconciliation, revenue adjustments, financial controls and reporting.
• Excellent attention to detail, strong communication and interpersonal skills, and the ability to work under pressure and meet tight deadlines.

Responsibilities

• Oversee accurate and timely cargo revenue, billing and accounting activities.
• Ensure transactions are recorded and processed in accordance with timelines and controls.
• Ensure timely billing in SIS as per IATA guidelines.
• Monitor billing cycles and address delays or exceptions.
• Ensure reconciliation between CASS, SAP and other systems.
• Identify, investigate and resolve revenue discrepancies.
• Maintain strong financial controls for revenue completeness and accuracy.
• Oversee revenue adjustments and corrections, including CCA and approvals.
• Oversee CASS-related revenue accounting activities and non-CASS processes.
• Monitor related fees, commissions and other revenue components.
• Conduct quality control over team activities and revenue accounting transactions.
• Identify control gaps and implement corrective actions.
• Lead, coach and develop team members; plan leave and ensure backup coverage.

Skills

Attention to detail

Communication

Interpersonal skills

Deadline-oriented

Education

Bachelor's degree/Diploma in accounting or finance

Tools

SIS

CASS

SAP

Billing systems

Job description

• Full-time
• Division: Finance Division

Job Description

Are you a Cargo revenue accounting professional, working within an airline, and interested in joining Etihad Airways based in Al Ain?

The Cargo Revenue Accounting Officer is responsible for overseeing and managing the accurate, timely, and compliant processing of cargo revenue accounting activities across the end-to-end revenue cycle. The role ensures the integrity of cargo revenue transactions, billing, reconciliation, adjustments, revenue recognition, financial reporting, and related accounting controls in accordance with company policies, regulatory requirements, industry standards, and agreed service levels.

Ensuring effective controls, timely resolution of discrepancies, accurate financial records, and continuous process improvement. The role will work closely with Cargo Operations, Commercial, Finance, Stations, GSA/agents, and other relevant stakeholders to ensure revenue completeness, accuracy, and timely reporting.

• Oversee accurate and timely cargo revenue, billing and accounting activities.
• Ensure transactions are correctly recorded and processed in accordance with agreed timelines and controls.
• Ensure timely billing is completed in SIS as per IATA guidelines
• Monitor billing cycles and proactively address delays or exceptions.
• Ensure effective reconciliation between CASS, SAP and other relevant systems.
• Identify, investigate and resolve revenue discrepancies.
• Maintain strong financial controls to ensure revenue completeness and accuracy.
• Revenue Adjustments & Corrections
  • Oversee Credit CCA and other revenue adjustment activities.
  • Ensure adjustments are properly supported, approved, recorded and reflected in financial records.
  • Analyze post-billing adjustments and identify recurring issues.
• CASS & Non-CASS Revenue Activities
  • Oversee CASS-related revenue accounting activities and non-CASS processes.
  • Ensure compliance with applicable agreements, procedures and accounting requirements.
  • Monitor related fees, commissions and other revenue components.
• Quality Assurance & Process Controls
  • Conduct quality control over team activities and revenue accounting transactions.
  • Ensure procedures, controls and documentation are consistently followed.
  • Identify control gaps and implement corrective actions.
• Team Leadership & Business Continuity
  • Lead, coach and develop team members.
  • Monitor productivity, quality and SLA performance.
  • Plan leave and ensure adequate backup coverage for all critical activities.
  • Ensure business continuity during peak periods, weekends and public holidays where required.

Qualifications

• Bachelor's degree/Diploma: A bachelor's degree or Diploma in accounting, finance, business administration, or a related field is typically required.
• Relevant Experience: Minimum 4–5 years of experience in cargo revenue accounting, airline revenue accounting, finance operations, billing, reconciliation, or a related airline revenue function, with experience in a supervisory or team leadership capacity preferred.
• Industry Knowledge: Strong knowledge of airline cargo revenue processes, interline process, CASS, SIS or relevant financial systems, billing, reconciliation, revenue adjustments, financial controls and reporting.
• Skills:Excellent attention to detail, strong communication and interpersonal skills, and the ability to work under pressure and meet tight deadlines.

Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.