HUB Cargo Officer - UAEN Talents Only

Etihad Airways; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

Etihad Airways in Abu Dhabi seeks a Cargo Operations specialist to manage warehouse tasks, focusing on OTP and regulatory compliance. The role emphasizes accuracy in weight/volume validation, coordination of connections, and adherence to safety standards within a dynamic shift environment.

Successful candidates will have cargo handling experience, relevant courses, and a minimum high school education, with a track record of reliable operations and collaboration with service providers.

Qualifications

• Educated to at least high school level with specialization in cargo handling operations.
• Successful completion of cargo and dangerous goods courses, plus courses in live animals, aircraft weight and balance, and general cargo procedures.
• At least 3 years of cargo operations experience.

Responsibilities

• On a shift basis, manage and complete tasks within a defined timeframe in the cargo warehouse operation.
• Monitor inbound quality and optimize onward connections to maximize revenue and improve messaging (FWB/FHL, SHCs, Cargo IQ).
• Implement best practices and gain buy-in from service providers to reduce discrepancies and improve capacity utilization.
• Maintain compliance with all regulatory requirements including Health, Security and Safety (PPE, proper ULD lashings).

Skills

Cargo handling

Regulatory compliance

Weight and balance knowledge

Shift management

Education

High school diploma

Cargo handling specialization

Job description

On a shift basis, manage and complete tasks set within a defined timeframe within the Cargo warehouse operation i.e. planning and oversight on key activities, routes and products, with focus on defined performance requirements in relation to OTP, Cargo IQ, SLA’s and FAB, EASC’s FAP,etc.

Accountabilities:

Extend focus on inbound quality i.e.monitoringof physical built and validation of weight & volume to avoid stow loss,optimizeonward connections and max. Revenue and/or messaging i.e. pre-alerts, contacts, FWB/FHL, SHCs, Cargo IQ.

Implement best practices, and get buy-in from the Service Providers, to reduce operational discrepancies and support improved capacityutilization

Monitoring of red routes, space optimization in line with Cargo Load planning using cargo spot – pre-carrying shipments, review of connections, potential no shows/misconnectionand replacement /swap of loads

Monitor work progress and services and ensure compliance with all regulatory requirements including Health, Security and Safety e.g. ULD properly lashed and secured, wearing of PPE.

Establish andmaintainclose working relationships with the Service Providers for providing sufficient resources to achieve On-Time Departure Performance especially for freighter and RFS operation.

• Ensure compliance with all Etihad procedures and regulatory requirements in relation to safety,securityand Dangerous Goods.

To support the CargoOperationsCenterDuty Manager to deliver departmental and corporate targets and goals.

Support toestablishbest practices to enable revenue budget achievement and to support service delivery, costsavingsand compliance to Safety & Security regulations.

Support implementation of measurement tools to gauge overall performance of flights and resources and implement KPI’s to highlight business needs and requirements.

Spot checks for HDU and TRU units from network - TRU/HDU are topped up to max space or coordination with origin for update of VOL in system ifrequiredforpossible adjustmentof freight charges

Provide on job training, coaching and advice to GHA staff to upgrade their skills,knowledgeand confidence level.

Being flexible with operations shift requirement and able to work in all positions below the titleposition, whichmeans cross skill functionality is a prerequisite with focus on continuous development of competency level.

Qualifications

Educated to at least high school level, withacquiredspecialization in cargo handling operations.

Successful completion of cargo and dangerous goods courses arerequiredas well as courses in live animals,aircraftweight and balance and general cargo procedures.

At least3years of cargo operations experience.

Fully conversant with cargo handling processes,proceduresand regulatory compliance expectations.

Additional Information

Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.