Cargo Operations Agent

The Emirates Group; Dubai; On-site; AED 89,000 - 156,000; Full time

Job summary

Emirates Group’s SkyCargo division is hiring a Cargo Operations Agent with the Safety team in Dubai. You will lead a team handling cargo, courier and mail, ensuring safety, quality and efficiency in all processes. You will also liaise with authorities and monitor regulatory compliance to safeguard shipments.

The role requires 2+ years in cargo/warehouse, fluent English, and knowledge of aircraft and ramp handling. Emirates offers tax-free pay and travel benefits for Dubai-based operations.

Qualifications

• Direct a team through cargo handling and processing in line with safety and quality standards.

Responsibilities

• Inspect, verify and count goods at delivery, acceptance, breakdown and build-up.

Skills

Team leadership

Safety awareness

English language

Education

High school diploma or equivalent

Tools

ERP systems

Safety applications

Coruson

Job description

Job PurposeA World leader in air cargo. We possess a geographical advantage that enables us to reach over 140 destinations across 6 continents. We are able to cater to two-thirds of the world’s population in just 8 hours and serve major international trade regions quickly and efficiently. Our SkyCargo group works in partnership to facilitate global trade and connect customers with their destinations. We have a young, efficient, wide-bodied fleet, with ample capacity to transport cargo through our state-of-the-art, multi-airport hub in Dubai and adapt to our customers ever-changing needs.As a Cargo Operations Agent with the Safety team, you will be responsible for the efficient and quality handling and/or processing of all cargo, courier and mail within an assigned area of cargo warehouse, airside operations to achieve service delivery and efficiency targets whilst ensuring safety and security compliance.In this role, you will;Direct a team through the handling and, or processing of cargo, courier and mail activities in accordance with safety, quality and efficiency standards. Provide safety awareness briefings to assigned team so that work is carried out safely.Inspect, verify and count goods at every point of delivery, acceptance, breakdown and build-up to ensure that goods conform to relevant standards and update information in Skychain with shipment details to enable customers to track the status of their shipment.Liaise with government authorities such as customs, health or police to ensure the timely movement of all cargo, courier and mail.Ensure at all times that the handling of shipments of dangerous goods fully comply with the current edition of the IATA Dangerous Goods Regulations and that the handling of time and temperature sensitive, pharmaceutical shipments demonstrates compliance to the EU GDP requirements.Perform the process of acceptance, delivery, build-up and breakdown, monitoring of ULD, AWB JNG and QRT on airside, with the required connection window.Plan the loading of cargo product into ULD's, bulk on the assigned aircraft in accordance with given priorities and the volume and payload available to achieve the optimum utilisation of capacity.Advise and validate any deviations from planned cargo uplift requirements so that amendments can be implemented to minimise the impact of deviations on service standards and revenue generation.Inspect ULD's and ancillary cargo equipment reporting deficiencies for defect rectification in order to maintain safety standards, prolong equipment life and reduce replacement costs. Check for and monitor cargo irregularities and discrepancies (damage, loss, etc), initiate preventive, corrective actions to minimise costs rising from claims.Monitor the offloading/unloading of cargo from/onto arriving/departing flights, checking for irregularities and/or deviations from standard policies and procedures and advising as necessary.Monitor the delivery times of cargo from the ramp to the warehouse and subsequent processing to assure quality standards in respect of customer service detailing deviations in order to maintain and enhance product quality.QualificationTo be considered for this role, you must meet the below:Have 10 years of schooling or equivalent.Have a minimum of 2 years of experience in a cargo, warehouse environment.Having d emonstrable knowledge of aircraft handling, ramp handling, cargo terminal handling procedures.Have fluent written and spoken English language skill.Additional Consideration Will Be Given To Candidates Who:Have experience in an administrative role preferably in an airline safety department working with safety applications, ERP, safety data systems and supporting safety investigationsHave knowledge of safety investigations and investigation reports as required by the UAE GCAA and ICAO.Have knowledge of Safety and/or ERP systems such as Coruson.At Emirates Group, we're committed to providing our employees with opportunities to grow and develop in their careers. So if you're looking for a challenging and rewarding opportunity, apply today and join our team!Salary & benefitsJoin us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers