Career Services Team Lead

Remotedxb; Dubai; On-site; AED 220,000 - 404,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

FSA/HSA

Paid Time Off

401k Eligibility

Pet Insurance

Identity Theft Protection

Job summary

Remotedxb in Dubai seeks an experienced career coach and operations lead to drive high-quality coaching, data-driven insights, and cross-functional collaboration. You will mentor peers, support onboarding, and optimize processes across documentation and CRM usage.

The role focuses on building a collaborative, student-first culture while advancing production goals through leadership and data-driven planning.

Qualifications

• Associate's degree or equivalent combination of education and experience.
• Strong coaching, performance management, and team leadership skills.
• Results-driven with a track record of meeting production goals.
• Strong communication, relationship-building, and influencing skills.
• Ability to analyze data and translate insights into actionable plans.
• Proficiency with CRM, reporting tools, Microsoft Office, and Teams.

Responsibilities

• Maintain exceptional personal production while delivering high-quality career coaching and placement support
• Serve as a subject matter expert by mentoring peers and supporting onboarding initiatives
• Promote consistency in documentation, CRM utilization, and workflow execution
• Support Career Services leadership by reinforcing operational initiatives and monitoring workflow effectiveness
• Partner with managers and cross-functional teams to support departmental training and projects
• Promote a collaborative, inclusive, and student-focused culture

Skills

Coaching

Performance management

Team leadership

Data analysis

Communication

Relationship-building

Influencing

CRM

Reporting tools

Microsoft Office

Teams

Education

Associate's degree or equivalent combination of education and experience

Bachelor's degree or equivalent experience

Tools

CRM

Reporting tools

Microsoft Office

Teams

Job description

Responsibilities

• Maintain exceptional personal production while delivering high-quality career coaching and placement support
• Serve as a subject matter expert by mentoring peers and supporting onboarding initiatives
• Promote consistency in documentation, CRM utilization, and workflow execution
• Support Career Services leadership by reinforcing operational initiatives and monitoring workflow effectiveness
• Partner with managers and cross-functional teams to support departmental training and projects
• Promote a collaborative, inclusive, and student-focused culture

Requirements

• Associate's degree or equivalent combination of education and experience
• Strong skills in coaching, performance management, and team leadership
• Results-driven with a focus on meeting and exceeding production goals
• Strong communication, relationship-building, and influencing skills
• Ability to analyze data and translate insights into actionable plans
• Proficiency with business tools and systems (CRM, reporting tools, Microsoft Office, Teams)

Preferred Qualifications

• Bachelor's degree or equivalent experience
• Experience in career services, staffing, sales, or workforce development
• Experience working in a production-driven or metrics-based environment
• Prior leadership, coaching, or mentoring experience
• Experience with pipeline management and performance tracking tools

Benefits

• Medical, Dental, and Vision insurance
• FSA/HSA options
• Basic Life Insurance
• Paid Time Off (15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off)
• 401k eligibility
• Pet Insurance
• Identity Theft Protection