Captain

Anantara; Dubai; On-site; AED 72,000 - 120,000; Full time

Job summary

Anantara The Palm Dubai Resort is seeking an experienced Food & Beverage professional to join our luxury team. You will oversee daily restaurant and room service operations, ensuring prompt, courteous, and high-standard service for guests in a vibrant Dubai setting.

Responsibilities include coaching and developing team members, managing shifts, maintaining service quality, and upholding safety, hygiene, and financial controls while delivering memorable guest experiences.

Qualifications

• F&B service excellence
• Guest service focus
• Team supervision and leadership
• Shift coordination and planning
• Cash handling and revenue control
• Hygiene and safety awareness
• Guest request handling
• Problem solving under pressure
• Quality monitoring during service
• Grooming and uniform standards
• Maintenance coordination and reporting
• Staff scheduling and rotation
• Effective communication and teamwork
• Continuous improvement initiatives

Responsibilities

• Deliver prompt, courteous, and professional food and beverage service to guests.
• Supervise daily restaurant and room service operations to uphold service standards.
• Support, motivate, train, and develop team members for high performance.
• Open and close shifts per procedures and manager checklists.
• Ensure proper revenue, cash, and check control procedures are followed.
• Maintain a safe, clean, and hygienic working environment.
• Coordinate shift operations including staffing, reservations, floor plans, and guest requests.
• Resolve operational challenges such as last-minute bookings and staffing shortages.
• Monitor service quality and ensure adequate floor coverage during meal periods.
• Maintain team grooming, uniform, and performance standards.
• Oversee maintenance needs and report repair requirements.
• Manage staff scheduling, station rotation, and daily team administration.
• Foster effective communication and a positive work environment through coaching and fair performance management.
• Encourage continuous improvement through ideas and incentives.

Job description

## CaptainApplylocations: Dubai, United Arab Emiratestime type: Full timeposted on: Posted Todayjob requisition id: JR109291**Job Location:**Anantara The Palm Dubai ResortAnantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people. Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits. ### **KEY DUTIES AND RESPONSIBILITIES**### ### Anantara The Palm team members are expected to support the business, guests, and colleagues whenever required.* Ensure exceptional guest satisfaction by delivering prompt, courteous, and professional food and beverage service.* Supervise daily restaurant and room service operations to maintain Anantara service standards.* Support, motivate, train, and develop team members to achieve high performance.* Open and close shifts in accordance with operational procedures and manager checklists.* Ensure proper revenue, cash, and check control procedures are followed.* Maintain a safe, clean, and hygienic working environment.* Coordinate shift operations, including staffing, reservations, floor plans, and guest requests.* Resolve operational challenges such as last-minute bookings, staffing shortages, and guest concerns.* Monitor service quality throughout meal periods and ensure adequate floor coverage.* Maintain team grooming, uniform, and performance standards.* Oversee maintenance requirements and report repair needs.* Manage staff scheduling, station rotation, and daily team administration.* Foster effective communication, teamwork, and a positive work environment through coaching and fair performance management.* Encourage continuous improvement by recommending new ideas, operational enhancements, and incentive initiatives.