Call Center Agent Real Estate

Iris House Real Estate; Dubai; On-site; AED 45,000 - 78,000; Full time

Benefits offered by this job

Visa and medical insurance

Competitive salary plus performance‑dr

Monthly incentives

Growth within operations/sales

Job summary

Iris House Properties in Dubai is hiring Call Center Agents to connect clients with agents, properties, and opportunities. Onboarding includes CRM training, mentorship, and ongoing customer handling coaching.

Visa and medical insurance are part of long-term benefits, with a clear career path into Sales, Leasing, or Client Relationships. We value confident communicators who are organized, patient, and capable of working in a fast-paced environment.

Qualifications

• Clear communication and active listening in English.
• Experience in call center, telesales or customer service (min 2 years).
• Willingness to work in a fast-paced environment and handle multiple tasks.

Responsibilities

• Handle inbound and outbound calls professionally and efficiently.
• Qualify leads and forward to the right sales/leasing agents.
• Maintain accurate call records and follow-ups in the CRM system.
• Collaborate with marketing and sales teams to ensure seamless communication.

Skills

Communication skills

Listening skills

Fluent English

Customer service experience

Organized and reliable

Tools

CRM system

Call center software

Job description

Location and Start

Location Dubai UAE Start Immediately Full Mentorship Provided A Better Start in Real Estate Communication We know how busy and demanding call center work in Dubai can be endless calls tight deadlines and constant multitasking Most companies expect you to handle it all alone We don t At Iris House Properties we believe communication is the foundation of real estate success We re hiring Call Center Agents who are professional organized and ready to help connect clients with the right agents properties and opportunities If you enjoy talking to people solving problems and being the voice that makes things happen we d love to hear from you

What You Can Expect as a Call Center Agent

• Training amp Growth Full onboarding into our CRM system call management and client coordination
• One-on-one mentorship from our operations and sales team leaders
• Continuous training in customer handling lead qualification and time management
• Clear career path toward Sales Leasing or Client Relationship roles

Day-to-Day Support

• Handle inbound and outbound calls professionally and efficiently
• Qualify leads and forward them to the right sales or leasing agents
• Maintain accurate records of all calls and follow-ups in the CRM system
• Collaborate with marketing and sales teams to ensure seamless communication

Long-Term Benefits

• Visa and medical insurance
• Competitive salary plus performance-based bonuses
• Monthly incentives for consistency and conversion success
• Opportunity to grow within operations sales or customer support divisions

Who We re Looking For

• You don t need a real estate background but you do need confidence clarity and focus
• Based in Dubai or ready to relocate
• Excellent communication and listening skills
• Professional polite and patient on the phone
• Organized reliable and detail-oriented
• Able to work comfortably in a fast-paced environment
• Minimum 2 years of experience in a call center telesales or customer service role required
• Fluent in English any other language is a plus

A Humble Focused Team

We re a team that values consistency teamwork and respect At Iris House Properties you ll work with supportive colleagues real systems and managers who want you to succeed not just fill seats If you re ready to grow your communication career in Dubai real estate we re ready to invest in you

You don t need a real estate background but you do need confidence, clarity, and focus. Based in Dubai or ready to relocate. Excellent communication and listening skills. Professional, polite, and patient on the phone. Organized, reliable, and detail-oriented. Able to work comfortably in a fast-paced environment. Minimum 2 years of experience in a call center, telesales, or customer service role (required). Fluent in English; any other language is a plus.