Call Center Agent

BMH; Dubai; On-site; AED 55,800 - 89,280; Full time

Job summary

A real estate company in Dubai is seeking an Outbound Call Centre Agent. The role involves making outbound calls to pre-qualify leads for real estate clients, ensuring customer qualification for follow-up. Ideal candidates should possess excellent communication skills, organizational abilities, and knowledge of the real estate industry. This position offers the flexibility of working both remotely and from the office.

Qualifications

• Preferred experience in outbound calling or telemarketing within real estate.
• Excellent communication and interpersonal skills required.
• Strong organizational skills with ability to input data accurately.

Responsibilities

• Make outbound calls to pre-qualify inbound leads.
• Collect information to determine customer interest.
• Input data accurately into the software.

Skills

Communication Skills

Organizational Skills

Self-Motivation

Attention to Detail

Tools

Microsoft Office

Call Center Software

Job description

Job Summary

As an Outbound Call Centre Agent for Real Estate, you will be responsible for making outbound calls to pre-qualify inbound leads for our real estate clients. You will be working both from the office & remotely and using our software to track productivity and performance, including quality checks. Your primary focus will be to identify potential customers and ensure they are qualified to receive follow-up calls from our clients.

Key Responsibilities

• Make outbound calls to pre-qualify inbound leads for real estate clients.
• Collect relevant information from potential customers to determine their level of interest and purchasing power.
• Follow established scripts and guidelines to ensure consistency in messaging.
• Accurately input data into our software, including call notes and customer information.
• Meet performance metrics, including call volume, quality, and conversion rates.
• Continuously improve your knowledge of the real estate industry and market trends.

Qualifications

• Previous experience in outbound calling or telemarketing within the real estate industry is preferred.
• Excellent communication and interpersonal skills, with the ability to build rapport with potential customers.
• Strong organizational skills and attention to detail, with the ability to input data accurately and efficiently.
• Proficient with computer software, including Microsoft Office and call center software.
• Self-motivated with a desire to exceed performance metrics and improve your skills.
• Familiarity with real estate industry terminology and processes is a plus.

Apply Now

If you are a driven and enthusiastic individual with a passion for real estate and a desire to work remotely, we encourage you to apply for this exciting opportunity to join our team as an Outbound Call Centre Agent for Real Estate.