Butler Female - 6 Months' Mission

Accor; Dubai; On-site; AED 90,000 - 120,000; Full time

Job summary

Sofitel Dubai The Palm in Dubai is seeking a professional Butler to deliver exceptional, personalized service to our discerning guests in a luxury setting. You will anticipate guests’ needs, manage requests, coordinate with departments, and ensure flawless service throughout stays.

Flexibility to work weekends and holidays and the ability to maintain discretion are essential in this five-star environment. Fluent English is required, additional languages are a plus, and a polished appearance with

Qualifications

• Proven experience as a Butler or in a high-end hospitality role.
• Exceptional communication and interpersonal skills.
• Attention to detail with ability to anticipate guests' needs.
• Discretion and confidentiality in all guest interactions.
• Excellent time management and organizational abilities.

Responsibilities

• Anticipate and fulfill guests' needs with discretion and care.
• Coordinate with departments to ensure seamless service delivery.
• Prepare and serve meals, snacks, and beverages as required.
• Assist with event planning and private functions.
• Maintain guest suites and common areas in immaculate condition.
• Manage guest requests including packing, laundry, and personal shopping.
• Handle guest correspondence and schedules.
• Record guest preferences and special requirements.
• Collaborate with team members to create a luxurious guest experience.
• Adapt to changing situations and guest needs with professionalism.

Skills

Butler experience

Communication skills

Attention to detail

Discretion and confidentiality

Time management

Professional appearance

Multicultural teamwork

English fluency

Etiquette and luxury service

Flexibility with schedule

Problem solving

Computer skills

Job description

Job Description:

Company Description

Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.

Nestledamongst lush greeneryonthe idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropicaland relaxingsanctuary, only ashort distance away from the vibrant, buzzing metropolis of Dubai.

With touches of Frencheleganceinterlacedthroughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.

The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.

Job Description

We are seeking a highly professional and detail-oriented Butler to join our esteemed team at Sofitel Dubai The Palm. As a Butler in our luxury establishment, you will be responsible for providing exceptional, personalized service to our discerning guests, ensuring their comfort and satisfaction throughout their stay.

• Anticipate and fulfill guests' needs with the utmost attention to detail and discretion
• Manage guest requests efficiently, including packing/unpacking, laundry services, and personal shopping
• Coordinate with various departments to ensure seamless service delivery
• Maintain an organized and immaculate environment in guest suites and common areas
• Prepare and serve meals, snacks, and beverages as required
• Assist with event planning and execution for private functions
• Handle guest correspondence and manage schedules as needed
• Ensure all service standards are met and exceeded consistently
• Maintain accurate records of guest preferences and special requirements
• Collaborate with team members to create a positive and luxurious guest experience
• Adapt to changing situations and guest needs with flexibility and professionalism

Qualifications

• Proven experience as a Butler or in a similar high-end hospitality role
• Exceptional communication and interpersonal skills
• Strong attention to detail and ability to anticipate guests' needs
• Proficiency in etiquette, protocol, and luxury service standards
• Ability to maintain discretion and confidentiality at all times
• Excellent time management and organizational skills
• Problem-solving abilities and quick decision-making capabilities
• Physical stamina to stand for extended periods and lift up to 25 pounds
• Flexibility to work a rotating schedule, including weekends and holidays
• Professional appearance and demeanor
• Ability to work effectively in a multicultural environment
• Basic computer skills for guest correspondence and record-keeping
• Fluency in English; knowledge of additional languages is a plus

Job-Category: Rooms

Job Type: Permanent

Job Schedule: Full-Time

Requirements: