Business Support Specialist

Abu Dhabi Commercial Bank; Dubai; Hybrid; AED 60,000 - 90,000; Full time

Benefits offered by this job

Competitive Salary

Benefits Package

Flexible/Remote Working

Learning & Development

Job summary

Abu Dhabi Commercial Bank is seeking a Business Support Specialist for UAE national applicants, to provide executive secretarial assistance and manage reports for the Investment Banking team. The role focuses on confidentiality, accurate recordkeeping, and timely delivery of all tasks to support department goals.

You will coordinate travel, process expense claims, handle client queries, and ensure adherence to bank policies while delivering high-quality service to stakeholders across the

Qualifications

• At least 4 years of experience in Corporate Banking, or in an Administrative role.
• Bachelor’s Degree in Business, Accounting or Finance.
• Analytical Skills.
• Organisational Skills.
• Microsoft Word, Excel and PowerPoint.
• Decision Making / Problem Solving Skills.
• Interpersonal Skills.

Responsibilities

• Provide secretarial support and assistance to the Department Head on a wide range of assigned tasks, ensuring the required level of confidentiality is maintained in order to contribute to the running of the department to the agreed standards
• Consolidate and compile weekly pipeline reports, daily/monthly draw down statements, daily large liability transaction reports and other reports in order to support the Department Head and segment employees in the preparation for meetings
• Coordinate, track and follow-up client-related documents with internal departments to ensure turnaround times are met
• Support segment employees in handling client queries, correspondence and the submission of memos and documents to Credit Group/Credit Administration team in order to meet required TATs
• Coordinate and file all HR-related documents for the segment (Leave, Tatweer, etc.) to ensure accurate records are maintained
• Support the department arranging travel itineraries and submitting expense claims Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders
• Manage self in line with the Bank’s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance
• Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactions

Skills

Analytical Skills

Organisational Skills

Decision Making / Problem Solving

Interpersonal Skills

Education

Bachelor’s Degree in Business, Accounting or Finance

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

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Business Support Specialist - UAE National applicants only

We are actively seeking an ambitious professional to join our Investment Banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

In this role, your key responsibilities include:

• Provide secretarial support and assistance to the Department Head on a wide range of assigned tasks, ensuring the required level of confidentiality is maintained in order to contribute to the running of the department to the agreed standards
• Consolidate and compile weekly pipeline reports, daily/monthly draw down statements, daily large liability transaction reports and other reports in order to support the Department Head and segment employees in the preparation for meetings
• Coordinate, track and follow-up client-related documents with internal departments to ensure turnaround times are met
• Support segment employees in handling client queries, correspondence and the submission of memos and documents to Credit Group/Credit Administration team in order to meet required TATs
• Coordinate and file all HR-related documents for the segment (Leave, Tatweer, etc.) to ensure accurate records are maintained
• Support the department arranging travel itineraries and submitting expense claims
  Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders
• Manage self in line with the Bank’s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance
• Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactions

The ideal candidate should have the following experience:

• At least 4 years of experience in Corporate Banking, or in an Administrative role
• Bachelor’s Degree in Business, Accounting or Finance
• Analytical Skills
• Organisational Skills
• Microsoft Word, Excel and PowerPoint
• Decision Making / Problem Solving Skills
• Interpersonal Skills

What we offer:

• Competitive Salary : All employees are eligible for one of our rewarding variable pay plans.
• Comprehensive Benefits Package : This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
• Flexible and Remote Working Options : We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
• Learning and Development Opportunities : We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs