Business Process Principal Consultant

SAP; Dubai; On-site; AED 300,000 - 550,000; Full time

Job summary

SAP seeks an experienced Industry AI leader to drive customer innovation and surface high-value AI opportunities across relevant industries in Dubai. You will run discovery workshops, translate challenges into actionable AI solutions, and own end-to-end lifecycle from discovery to deployment with cross-functional teams.

The role emphasizes rapid value delivery through an iterative model, building a scalable Industry AI portfolio and reusable assets for SAP globally.

Qualifications

• 6 years in Manufacturing, Energy & Natural Resources, Consumer Products or Professional Industries with knowledge of where processes break and where transformation creates value.
• Hands-on AI use case expertise focusing on data readiness, process fit and measurable outcomes.
• Proven track record in product definition and delivery or leading business transformation initiatives at senior stakeholder level.
• Ability to lead executive workshops and co-innovation engagements with stakeholder trust.
• Strategic thinking and complex problem solving to identify high-impact AI opportunities.
• Business acumen with quantified KPIs, ROI timelines and value realization understanding.
• Strong working knowledge of SAP S4HANA, SAP Business AI Platform, SAP Joule, Signavio; clean-core cloud-first architecture concepts.

Responsibilities

• Lead customer innovation engagements.
• Run discovery workshops and FDE-style boot camps to surface Industry AI opportunities.
• Define high-value Industry AI use cases.
• Translate business challenges into implementable AI solutions and refine requirements and KPIs.
• Own the end-to-end lifecycle of use cases from discovery to deployment with engineering collaboration.
• Deliver value rapidly by iterative model delivering production-ready customer value in weeks.
• Build the Industry AI portfolio and reusable AI assets for SAP globally.

Skills

Industry expertise

AI use cases

Product management

Customer engagement

Strategic thinking

Business acumen

SAP platform knowledge

Communication skills

Job description

What You Will Do

• Lead customer innovation engagements
• Run discovery workshops and FDE-style boot camps with business and IT stakeholders to surface, qualify and prioritize Industry AI opportunities capable of fundamentally transforming how customers operate and grow
• Define high-value Industry AI use cases
• Translate business challenges into implementable AI solutions applying AI tools in the definition process itself to sharpen requirements, agent architecture, KPIs and quantified value metrics
• Own the end-to-end lifecycle
• Drive use cases from discovery to deployment, defining requirements, building prototypes and acceptance criteria, partnering with engineering throughout and validating business outcomes
• Deliver value rapidly
• Apply a fast iterative model that puts measurable customer value in production within weeks, not quarters
• Build the Industry AI portfolio
• Turn customer learnings into industry-specific AI assets and accelerators with documented financial and operational value reusable across SAP globally

What You Bring

• Deep industry expertise 6 years in Manufacturing Energy amp Natural Resources Consumer Products or Professional Industries with operational-level knowledge of where processes break and where transformation creates real value
• AI use case expertise Hands-on experience defining Agentic AI solutions with a clear focus on data readiness, process fit and measurable outcomes
• Product Management or consulting excellence Proven track record in product definition and delivery or in leading business transformation initiatives translating complex challenges into structured programs that deliver at the senior stakeholder level
• Customer engagement and emotional intelligence Demonstrated ability to lead executive workshops FDE-style discovery sessions and co-innovation engagements navigating complex organizational dynamics with emotional intelligence and building trust at every level
• Strategic thinking and complex problem solving Ability to cut through ambiguity identify the highest-impact AI opportunities and chart a clear path from complex business challenge to executable solution
• Business acumen and value orientation Ability to translate AI opportunities into quantified business cases with realistic KPIs ROI timelines and a clear understanding of how value is created and measured in the businesses you serve
• SAP platform knowledge Strong working knowledge of SAP S 4HANA SAP Business AI Platform SAP Joule Signavio LeanIX and clean-core cloud-first architecture principles
• Communication and influencing skills Clear concise English written and verbal able to produce sharp requirements documentation lead executive-level discussions and influence diverse stakeholders toward a shared direction Arabic proficiency is an advantage