Business Management Analyst National

metlife; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

MetLife in Abu Dhabi is seeking a proactive Office Admin Support to ensure smooth daily operations, coordinate CMA-related requirements, and provide back-up coverage for critical activities. The role involves cross-functional collaboration across Marketing, Legal, Finance, and IT, plus possible Executive Assistant support.

You will manage documentation, vendor interactions and travel arrangements while maintaining a high level of accuracy and confidentiality in a regulated financial services

Qualifications

• Bachelor’s degree or equivalent in a related field.
• Familiarity with AI/digital productivity tools to improve efficiency.
• Experience in administrative or office support roles.
• Strong organizational and time-management skills.
• Attention to detail and accuracy in records.
• Strong verbal and written communication skills.
• Ability to coordinate with internal stakeholders and vendors.
• Proficient in Microsoft Office applications.

Responsibilities

• Admin support for office operations and CMA-related requirements.
• Coordinate across departments and manage multiple priorities.
• Provide back-up coverage for critical roles as needed.
• Assist meetings coordination, travel arrangements and expense processing.
• Support internal communications and events.

Skills

Organizational skills

Time management

Communication (verbal & written)

Cross-functional coordination

Vendor coordination

Independent work

Education

Bachelor’s degree in Business Administration or related field

Tools

Microsoft Office (Outlook, Word, Excel, PowerPoint)

Job description

Job description

The Opportunity

We are looking for a proactive and highly organized professional to provide administrative and business support across the organization. The role will support the smooth day-to-day running of the office, coordinate administrative requirements related to the CMA, provide back-up coverage for critical activities, and assist different functions with ongoing business needs.

This is a varied role suited to someone who is comfortable managing multiple priorities, coordinating across departments, and maintaining accurate documentation and records. The role may also provide Executive Assistant support when required, including meeting coordination, travel arrangements and expense processing.

Key Responsibilities

Office Admin Support

• Managing office supplies, stationery and vendor coordination
• Coordinating facilities requests and liaising with building management
• Handling incoming and outgoing courier and mail
• Maintaining physical and digital filing systems
• Processing office-related invoices and purchase orders

Support Managing the Admin Requirements for the CMA

• Admin support for license maintenance and renewals
• Maintaining and updating CMA records and documentation
• Tracking submission and renewal deadlines
• Coordinating required filings and correspondence with the relevant authority
• Preparing documentation for audits or inspections
• Liaising with Legal and Compliance on CMA-related matters

Critical Role Back-up

• Providing back-up cover for leave and other absences, as we currently have only one person in critical roles
• Cross-training on key processes to support business continuity

Diverse Business Support

• Ad hoc projects and process improvement initiatives
• Data gathering, tracking and reporting support
• Coordination across departments, including Marketing, Legal, Finance, and IT
• Supporting internal communications and events

EA Support (if needed)

• Organizing external meetings, including venue and logistics
• Preparing agendas and taking meeting minutes
• Processing expense claims
• Coordinating travel arrangements

Required Qualifications

• Bachelor’s degree or equivalent qualification in Business Administration, Management or a related field.
• Familiarity with AI and digital productivity tools, with the ability to leverage them to improve efficiency, streamline administrative processes and support day-to-day business activities.
• Previous experience in an administrative, office support, business support or similar role.
• Strong organizational and time-management skills, with the ability to manage multiple priorities.
• Good attention to detail and accuracy, particularly when maintaining records and documentation.
• Strong verbal and written communication skills.
• Ability to coordinate effectively with internal stakeholders, external vendors and service providers.
• Good working knowledge of Microsoft Office applications, including Outlook, Word, Excel and PowerPoint.
• Ability to handle confidential and sensitive information professionally.
• Ability to work independently while collaborating effectively across different functions.

Preferred Qualifications

• Previous experience supporting regulatory, licensing, compliance or governance-related administrative activities.
• Exposure to CMA-related documentation, filings, license maintenance or regulatory requirements.
• Experience supporting office operations, facilities coordination, invoices and purchase orders.
• Experience working across functions such as Legal, Compliance, Finance, Marketing and IT.
• Experience providing Executive Assistant support, including meeting coordination, travel arrangements, expense claims and meeting minutes.
• Experience supporting process improvement, reporting or business continuity activities.
• Previous experience working in a regulated or financial services environment would be an advantage.

Preferred candidate

Nationality: United Arab Emirates