Business Management Analyst-UAE National

MetLife, Inc.; Dubai; On-site; AED 78,000 - 123,000; Full time

Job summary

MetLife, Inc. is seeking an organized administrative professional to support daily office operations and cross‑functional needs in Dubai. You will manage office supplies, vendor coordination, and filing systems while handling CMA license maintenance, deadlines, and regulatory filings.

The role may include executive assistant duties, travel planning, and expense processing. You will collaborate with Legal, Compliance, Finance, Marketing and IT teams to ensure smooth processes and timely

Qualifications

• Bachelor’s degree in Business Administration, Management or related field.
• Familiarity with AI and digital productivity tools to improve efficiency.
• Experience in administrative, office support or similar roles.
• Strong organizational and time-management skills.
• Good attention to detail and accuracy in records.
• Strong written and verbal communication; effective stakeholder coordination.
• Proficient in MS Office applications (Outlook, Word, Excel, PowerPoint).
• Ability to handle confidential information professionally and work independently.

Responsibilities

• Provide administrative and business support across the organization.
• Coordinate CMA-related administrative requirements and documentation.
• Back-up coverage for critical activities and cross-training.
• Assist various functions with ongoing business needs.
• Coordinate meetings, travel arrangements and expense processing as needed.
• Maintain physical and digital filing systems and manage invoices/purchase orders.
• Support internal communications and events.

Skills

Organizational skills

Time management

Attention to detail

Verbal and written communication

Stakeholder coordination

Microsoft Office proficiency

Independent with collaboration

Education

Bachelor’s degree in Business Administration or related field

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Job description

We are looking for a proactive and highly organized professional to provide administrative and business support across the organization. The role will support the smooth day-to‑day running of the office, coordinate administrative requirements related to the CMA, provide back‑up coverage for critical activities, and assist different functions with ongoing business needs.

This is a varied role suited to someone who is comfortable managing multiple priorities, coordinating across departments, and maintaining accurate documentation and records. The role may also provide Executive Assistant support when required, including meeting coordination, travel arrangements and expense processing.

Key Responsibilities

Office Admin Support

• Managing office supplies, stationery and vendor coordination
• Coordinating facilities requests and liaising with building management
• Handling incoming and outgoing courier and mail
• Maintaining physical and digital filing systems
• Processing office-related invoices and purchase orders

Support Managing the Admin Requirements for the CMA

• Admin support for license maintenance and renewals
• Maintaining and updating CMA records and documentation
• Tracking submission and renewal deadlines
• Coordinating required filings and correspondence with the relevant authority
• Preparing documentation for audits or inspections
• Liaising with Legal and Compliance on CMA-related matters

Critical Role Back‑up

• Providing back‑up cover for leave and other absences, as we currently have only one person in critical roles
• Cross‑training on key processes to support business continuity

Diverse Business Support

• Ad hoc projects and process improvement initiatives
• Data gathering, tracking and reporting support
• Coordination across departments, including Marketing, Legal, Finance, and IT
• Supporting internal communications and events

EA Support (if needed)

• Organizing external meetings, including venue and logistics
• Preparing agendas and taking meeting minutes
• Processing expense claims
• Coordinating travel arrangements

Required Qualifications

• Bachelor’s degree or equivalent qualification in Business Administration, Management or a related field.

Familiarity with AI and digital productivity tools, with the ability to leverage them to improve efficiency, streamline administrative processes and support day‑to‑day business activities.

• Previous experience in an administrative, office support, business support or similar role.
• Strong organizational and time‑management skills, with the ability to manage multiple priorities.
• Good attention to detail and accuracy, particularly when maintaining records and documentation.
• Strong verbal and written communication skills.
• Ability to coordinate effectively with internal stakeholders, external vendors and service providers.
• Good working knowledge of Microsoft Office applications, including Outlook, Word, Excel and PowerPoint.
• Ability to handle confidential and sensitive information professionally.
• Ability to work independently while collaborating effectively across different functions.

Preferred Qualifications

• Previous experience supporting regulatory, licensing, compliance or governance‐related administrative activities.
• Exposure to CMA‑related documentation, filings, license maintenance or regulatory requirements.
• Experience supporting office operations, facilities coordination, invoices and purchase orders.
• Experience working across functions such as Legal, Compliance, Finance, Marketing and IT.
• Experience providing Executive Assistant support, including meeting coordination, travel arrangements, expense claims and meeting minutes.
• Experience supporting process improvement, reporting or business continuity activities.
• Previous experience working in a regulated or financial services environment would be an advantage.

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. As part of our New Frontier strategy, MetLife is building an AI‑enabled, people‑centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long‑term value. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible .Join us!