Business Management Analyst-UAE National

MetLife Gulf; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

MetLife Gulf in Dubai seeks a proactive Office Administration and Business Support professional. This role ensures the smooth day-to-day office operations, CMA-related documentation, and backup cover for critical activities.

You will coordinate across departments and may provide Executive Assistant support when required, including meeting logistics and travel arrangements. The role emphasizes strong organization, detail orientation, and the ability to manage multiple priorities in a regulated,

Qualifications

• Bachelor’s degree or equivalent in business-related field.
• Experience supporting administration, operations or governance activities.
• Strong organizational and time-management skills with multi-tasking ability.
• Excellent written and verbal communication and stakeholder coordination.

Responsibilities

• Provide administrative support across the organization and CMA-related documentation.
• Coordinate requirements, filings, and records; assist with audits and inspections.
• Offer back-up coverage for critical activities and cross-train for continuity.
• Support diverse business needs including events, reporting, and internal comms.
• Provide Executive Assistant support as needed, including meetings and travel logistics.

Skills

Organizational skills

Time management

Communication skills

Stakeholder coordination

Confidentiality

Independent worker

Education

Bachelor’s degree in Business Administration

Tools

Microsoft Office

Job description

Job Description

We are looking for a proactive and highly organized professional to provide administrative and business support across the organization. The role will support the smooth day-to-day running of the office, coordinate administrative requirements related to the CMA, provide back-up coverage for critical activities, and assist different functions with ongoing business needs.

This is a varied role suited to someone who is comfortable managing multiple priorities, coordinating across departments, and maintaining accurate documentation and records. The role may also provide Executive Assistant support when required, including meeting coordination, travel arrangements and expense processing.

Key Responsibilities

Office Admin Support

• Managing office supplies, stationery and vendor coordination
• Coordinating facilities requests and liaising with building management
• Handling incoming and outgoing courier and mail
• Maintaining physical and digital filing systems
• Processing office-related invoices and purchase orders

Support Managing The Admin Requirements For The CMA

• Admin support for license maintenance and renewals
• Maintaining and updating CMA records and documentation
• Tracking submission and renewal deadlines
• Coordinating required filings and correspondence with the relevant authority
• Preparing documentation for audits or inspections
• Liaising with Legal and Compliance on CMA-related matters

Critical Role Back-up

• Providing back-up cover for leave and other absences, as we currently have only one person in critical roles
• Cross-training on key processes to support business continuity

Diverse Business Support

• Ad hoc projects and process improvement initiatives
• Data gathering, tracking and reporting support
• Coordination across departments, including Marketing, Legal, Finance, and IT
• Supporting internal communications and events

EA Support

• Organizing external meetings, including venue and logistics
• Preparing agendas and taking meeting minutes
• Processing expense claims
• Coordinating travel arrangements

Required Qualifications

• Bachelor’s degree or equivalent qualification in Business Administration, Management or a related field.
• Familiarity with AI and digital productivity tools, with the ability to leverage them to improve efficiency, streamline administrative processes and support day-to-day business activities.
• Previous experience in an administrative, office support, business support or similar role.
• Strong organizational and time-management skills, with the ability to manage multiple priorities.
• Good attention to detail and accuracy, particularly when maintaining records and documentation.
• Strong verbal and written communication skills.
• Ability to coordinate effectively with internal stakeholders, external vendors and service providers.
• Good working knowledge of Microsoft Office applications, including Outlook, Word, Excel and PowerPoint.
• Ability to handle confidential and sensitive information professionally.
• Ability to work independently while collaborating effectively across different functions.

Preferred Qualifications

• Previous experience supporting regulatory, licensing, compliance or governance-related administrative activities.
• Exposure to CMA-related documentation, filings, license maintenance or regulatory requirements.
• Experience supporting office operations, facilities coordination, invoices and purchase orders.
• Experience working across functions such as Legal, Compliance, Finance, Marketing and IT.
• Experience providing Executive Assistant support, including meeting coordination, travel arrangements, expense claims and meeting minutes.
• Experience supporting process improvement, reporting or business continuity activities.
• Previous experience working in a regulated or financial services environment would be an advantage.

About MetLife

Recognized on Fortune magazine's list of the 'World's Most Admired Companies' and Fortune World’s 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible.Join us!