Business Intelligence Analyst - Retail

GMG Gulf; Dubai; On-site; AED 180,000 - 280,000; Full time

Job summary

GMG is seeking a Business Intelligence Analyst – Retail in Dubai to transform retail and FMCG data into actionable insights. You will support commercial decision-making, build dashboards, validate data, and monitor store performance across GMG's Everyday Goods Retail division.

The role involves collaborating with commercial, finance, operations and technology teams to identify trends, forecast demand and optimize assortment and stock availability.

Qualifications

• Bachelor's degree in a relevant field is required.
• Experience in business intelligence, retail analytics or data analysis is preferred.
• Ability to build dashboards and translate data into actionable insights.

Responsibilities

• Collect and consolidate commercial and operational data from multiple sources.
• Develop and maintain dashboards for commercial, retail and operational stakeholders.
• Monitor KPIs and perform root-cause analysis to identify performance gaps.
• Support sales forecasting by analyzing historical performance and drivers.
• Translate complex datasets into clear business insights for non-technical stakeholders.

Skills

Analytical thinking

Stakeholder communication

Data validation

Problem solving

Sales/data analysis

Education

Bachelor's degree in Business Analytics / Data Analytics / Information Systems / Statistics / Finance

Tools

Power BI

Tableau

SQL

Microsoft Excel

Job description

Overview

Business Intelligence Analyst – Retail in Dubai, United Arab Emirates is a retail opportunity for a data-focused professional experienced in commercial reporting, dashboard development and operational performance analysis. GMG is hiring an analyst to transform retail and FMCG data into actionable insights that improve sales, inventory management, assortment effectiveness, shelf availability and store productivity.

Role Context

The Business Intelligence Analyst – Retail will support commercial and operational decision-making across GMG's Everyday Goods Retail division. The position is responsible for collecting, validating and interpreting information from multiple business systems to provide reliable visibility into sales, inventory, assortment and store performance.

Through dashboards, analytical models and management reports, the analyst will help stakeholders identify trends, investigate performance gaps and make evidence-based decisions. The role directly contributes to stronger forecasting, better product availability, improved retail execution and greater operational efficiency.

Key Responsibilities

• Collect and consolidate commercial and operational data from multiple internal sources.
• Validate data to ensure reports and dashboards remain accurate, complete and consistent.
• Analyze sales, inventory, assortment, availability and store productivity results.
• Develop and maintain dashboards for commercial, retail and operational stakeholders.
• Prepare recurring management reports, KPI trackers and performance summaries.
• Monitor retail indicators including sales growth, stock levels, sell‑through, assortment performance and shelf availability.
• Conduct root‑cause analysis to identify performance gaps, data issues and operational constraints.
• Investigate unusual trends and provide practical recommendations for corrective action.
• Support sales forecasting by analyzing historical performance, seasonality and business drivers.
• Assist with assortment optimization using product, category and store‑level data.
• Provide inventory analysis to improve product availability and reduce excess or slow‑moving stock.
• Translate complex datasets into clear business insights for non‑technical stakeholders.
• Collaborate with commercial, finance, operations, supply chain and technology teams.
• Gather reporting requirements and convert them into practical analytical solutions.
• Maintain consistent KPI definitions across reports and business functions.
• Identify manual reporting processes that can be automated or simplified.
• Improve reporting efficiency through better data models, queries and dashboard design.
• Present findings, risks and recommendations in a concise and actionable format.
• Support ad‑hoc analysis requested by senior management and business teams.
• Complete additional reporting and analytical assignments based on operational needs.

Ideal Profile

• Relevant academic qualification in Business Analytics, Data Analytics, Information Systems, Statistics, Finance or a related discipline.
• Professional experience in business intelligence, retail analytics, commercial reporting or data analysis.
• Strong analytical and problem‑solving capabilities.
• Proficiency in Microsoft Excel for data analysis, reporting and performance tracking.
• Practical SQL skills for extracting, joining and validating data.
• Experience using Power BI, Tableau or a comparable business intelligence platform.
• Ability to build clear dashboards and meaningful data visualizations.
• Knowledge of retail or FMCG performance indicators.
• Understanding of sales, inventory, assortment, availability and store productivity analysis.
• Familiarity with ERP or SAP environments is preferred.
• Working knowledge of database structures and data management concepts.
• Ability to identify inconsistencies and maintain high standards of data accuracy.
• Strong communication and presentation skills.
• Confidence working with stakeholders across commercial and operational functions.
• Ability to manage multiple reporting requirements and competing deadlines.
• Detail‑oriented approach with sound commercial awareness.

Skills Set

• Business intelligence
• Retail analytics
• FMCG data analysis
• Microsoft Excel
• SQL
• Power BI
• Tableau
• Dashboard development
• Data visualization
• Management reporting
• KPI monitoring
• Sales analysis
• Inventory analysis
• Assortment optimization
• Shelf availability analysis
• Store productivity reporting
• Sales forecasting
• Root cause analysis
• Data validation
• SAP
• ERP systems
• Database management
• Process improvement
• Stakeholder reporting
• Commercial insights

Why Join Us

This position offers the opportunity to work with high‑volume retail data across a diversified Everyday Goods business. The analyst will gain exposure to commercial planning, store operations, inventory performance and category decision‑making while supporting teams across a broad regional organization. The role provides a strong platform for developing advanced business intelligence skills, increasing stakeholder visibility and contributing directly to measurable improvements in retail performance. It is particularly suitable for an analyst seeking greater ownership of dashboards, strategic reporting and data‑led decision support within the Retail sector.

About the Company

GMG is a global well‑being company engaged in the retail, distribution and manufacturing of international and home‑grown brands across sport, everyday goods, health and beauty, property and logistics. Managed by the Baker family for more than 45 years, GMG operates across the Middle East, North Africa and Asia and has introduced over 120 brands across 12 countries. Its portfolio includes Sun and Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh and Klassic, alongside international brands such as Nike, Columbia, Converse, Timberland, Vans and McCain.