Business Excellence Manager

Sobha LLC; Dubai; On-site; AED 180,000 - 260,000; Full time

Job summary

Sobha LLC in Dubai is seeking a results-driven Process Excellence professional to standardize business processes across departments, create process maps and accountability matrices, and drive digitization initiatives.

The ideal candidate has 5-7 years in BPM or continuous improvement, strong analytical skills, and proven ability to partner with HODs and IT teams to sustain ISO-compliant process enhancements.

Qualifications

• 5-7 years of experience in Process Excellence, BPM, Quality, or Continuous Improvement.
• Strong knowledge of process mapping, documentation, audits, and process improvement methodologies.
• Excellent stakeholder management and analytical skills.

Responsibilities

• Develop, implement, and standardize business processes across departments.
• Create process maps, RASIC charts, accountability matrices, and process documentation.
• Drive process improvement, digitization, and operational efficiency initiatives.
• Collaborate with stakeholders, HODs, and IT teams for process enhancement.
• Conduct process audits, training programs, and change management activities.
• Maintain process documentation and central digital repository.
• Monitor process compliance and support Internal Audits and ISO certification requirements.

Skills

Process mapping

Documentation

Stakeholder management

Analytical skills

Change management

Process improvement methodologies

Tools

RASIC charts

Job description

• Develop, implement, and standardize business processes across departments.

• Create process maps, RASIC charts, accountability matrices, and process documentation.

• Drive process improvement, digitization, and operational efficiency initiatives.

• Collaborate with stakeholders, HODs, and IT teams for process enhancement.

• Conduct process audits, training programs, and change management activities.

• Maintain process documentation and central digital repository.

• Monitor process compliance and support Internal Audits and ISO certification requirements.

Desired Candidate Profile

• 5-7 years of experience in Process Excellence, BPM, Quality, or Continuous Improvement.

• Strong knowledge of process mapping, documentation, audits, and process improvement methodologies.

• Excellent stakeholder management and analytical skills.