Business Development Officer

Mashreq; Dubai; On-site; AED 120,000 - 240,000; Full time

Job summary

Mashreq in Dubai seeks a sales-oriented SME Banking Specialist to drive the entire range of business banking products to potential SME prospects and maintain relationships with existing clients. You will meet monthly targets, prospect in targeted markets, and ensure KYC/AML compliance during onboarding.

The role involves presenting products, handling objections, and recording activities in CRM, with participation in team huddles, training, and compliance programs.

Qualifications

• Confidence, persistence, and verbal/written communication.
• Basic knowledge of SME Banking products, service policies, and processes.

Responsibilities

• Achieve monthly sales targets in the financial year.
• Prospect in targeted markets while meeting phone and face-to-face visit standards.
• Present and sell SME banking products and services ethically and professionally.
• Maintain and develop relationships with existing customers to cross-sell.
• Adhere to Bank's KYC & AML policy during onboarding.

Skills

Sales

Communication

SME Banking

Education

Bachelor's degree

Job description

Job Purpose

Sell entire range of business banking products to potential SME prospects & to maintain strong relationships with existing clients of the bank.

Key Result Areas

• Achieve monthly sales targets in the financial year.
• Prospect in targeted markets that require meeting standards in phone calls and face-to-face visits.
• Present and sell all business banking products & services to potential customers in an ethical structured & professional manner.
• Maintaining and developing relationships with existing customers to enhance the cross sell opportunities.
• Adhere to Bank's KYC & AML policy.
• Ensure that the KYC guidelines are adhered while onboarding the business banking customers
• Acting as an external personal contact between the bank and its existing and potential markets.
• Conducting micro marketing activities that include participation in various SME events and other direct marketing activities.
• Handling objections with a view to getting the customer to buy.
• Record all sales activities in Daily Sales Reports and update CRM for leads and contacts.

Participate in all Team Activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations.

Knowledge, Skills and Experience

• Sales profile that require confidence, persistence, personality and verbal written
• Basic knowledge of products, service policies and processes of SME Banking.
• Graduate any discipline with 1-2 years banking sales experience