Senior Personal Banker - Loan DST

Mashreq; United Arab Emirates; On-site; AED 90,000 - 140,000; Full time

Job summary

Mashreq is seeking a Banking Sales professional to grow the personal banking product portfolio with potential and existing clients. You will drive sales, build relationships, and ensure service quality. The role requires meeting monthly targets and adhering to KYC/AML guidelines.

You will interact via calls and in-person visits, present products, and support end-to-end processes from lead to closure. A disciplined, customer-focused approach will be critical.

Qualifications

• 2 years banking sales experience
• Graduate in any discipline
• Basic knowledge of Retail Banking products and policies

Responsibilities

• Sell personal banking products to prospective clients and maintain relationships with existing customers.
• Meet monthly sales targets and achieve performance goals.
• Ensure compliance with KYC, AML, FATCA and bank policies in all transactions.
• Record sales activities in CRM and maintain accurate reports.
• Participate in team activities, training, and compliance programs.

Skills

Sales skills

Communication

CRM experience

Education

Bachelor's degree

Job description

Sell entire range of personal banking products to potential retail prospects & to maintain strong relationships with existing clients of the bank.

Achieve monthly sales targets in the financial year.

Ensure the highest ethics, standards and integrity are followed and immediately elevate any suspected or actual breaches to Senior Management, Governance, as may be required.

• - Prospect in targeted segments that require meeting standards in phone calls, and face-to-face visits.
• - Present and sell all personal banking products & services to potential customers in an ethical structured & professional manner.
• - Conducting micro marketing activities that include Kiosk activities and other direct marketing activities.
• - Handling objections with a view to getting the customer to buy or company to transfer payroll.
• - Ensure End-To-End customer TAT is met for all applications submitted with quality adherence as per target guidelines.
• - Ensure strict compliance with the Bank’s policy with regards to product, customer KYC, FATCA, AML CTF and third-party channel interactions.
• - Record all sales activities in Daily Sales Reports and update CRM for leads and contacts.
• - Participate in all Team Activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations.
• - Sales profile that require confidence, persistence, personality and verbal written
• - Basic knowledge of products, service policies and processes of Retail Banking.
• Graduate any discipline with 2 years banking sales experience