Business Development Executive-Auto Repair Workshop

Careers International; Dubai; On-site; AED 100,000 - 167,000; Full time

Job summary

Careers International in Dubai seeks a results-driven Client Acquisition & Relationship Management professional to drive new fleet client onboarding and expand corporate accounts. You will nurture relationships, schedule meetings, and present service packages to boost revenue through workshops and detailing services.

The role requires strong communication and negotiation skills, expertise in automotive services, and the ability to build professional client relationships in a fast-paced

Qualifications

• Strong communication, negotiation, and presentation skills.
• Good understanding of automotive services, repairs, and workshop operations (preferred).
• Ability to build professional relationships and manage key accounts.
• Goal-oriented with a proactive and self-motivated approach.
• Strong organizational and time-management skills.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Valid UAE driving license (preferred).

Responsibilities

• Identify, approach, and onboard new fleet clients, corporate accounts, insurance partners, and walk-in customers.
• Maintain strong relationships with existing clients to ensure repeat business.
• Conduct regular follow-ups with potential leads and convert them into active customers.
• Schedule client meetings, garage tours, and service presentations.
• Promote workshop services including repairs, diagnostics, maintenance, and detailing.
• Achieve monthly sales targets and KPIs; develop proposals and service packages.
• Upsell and cross-sell workshop services.
• Study the local automotive market to identify business opportunities.
• Monitor competitor pricing, offers, and service trends.

Skills

Communication

Negotiation

Presentation

Key accounts

Organization

MS Office

UAE driving license

Education

Bachelor's degree in Business/Marketing/Automobile Engineering

Tools

MS Office

Job description

1. Client Acquisition & Relationship Management

• Identify, approach, and onboard new fleet clients, corporate accounts, insurance partners, and walk-in customers.
• Maintain strong relationships with existing clients to ensure repeat business.
• Conduct regular follow-ups with potential leads and convert them into active customers.
• Schedule client meetings, garage tours, and service presentations.

2. Sales & Revenue Generation

• Promote workshop services including mechanical repairs, electrical repairs, diagnostics, AC servicing, body shop works, periodic maintenance, and detailing.
• Achieve monthly sales targets and KPIs.
• Develop proposals, quotations, and service packages tailored to client requirements.
• Upsell and cross-sell workshop services.

3. Market Research & Strategy

• Study the local automotive market to identify business opportunities.
• Monitor competitor pricing, offers, and service trends.
• Suggest promotional activities, loyalty programs, and seasonal offers to increase revenue.

4. Customer Experience Support

• Coordinate between customers and service advisors to ensure smooth service flow.
• Follow up on customer satisfaction and collect feedback for improvement.
• Assist in handling customer grievances and ensure timely resolution.

5. Reporting & Documentation

• Maintain a database of leads, visits, conversions, and client interactions.
• Prepare weekly and monthly business performance reports.
• Track invoices, payments, and contract renewals for corporate clients.

Requirements - Skills & Competencies

• Strong communication, negotiation, and presentation skills.
• Good understanding of automotive services, repairs, and workshop operations (preferred).
• Ability to build professional relationships and manage key accounts.
• Goal-oriented with a proactive and self-motivated approach.
• Strong organizational and time-management skills.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Valid UAE driving license (preferred).

Qualifications

• Bachelor's degree in Business, Marketing, Automobile Engineering, or related field.
• 1-2 years of sales/business development experience, preferably in the auto repair, automotive, or service industry.
• UAE experience is a strong advantage.
• Immediate joiners preferred.