Business Development Director - Service Logistics MEA

DHL; Abu Dhabi; On-site; Confidential; Full time

Benefits offered by this job

Great Place to Work

Competitive salary in UAE terms

Travel opportunities across MEA

Job summary

DHL Service Logistics is seeking a Business Development Director for the Middle East to drive growth across the region. The role leads end-to-end sales, builds strategic customer relationships and negotiates winning proposals in a dynamic market.

You will lead growth initiatives for Service Logistics, engage with regional stakeholders, and steer opportunities across technology, data centre, medical devices, automobility and after-market logistics. Travel ~25% within MEA.

Qualifications

• Proven experience in business development within complex supply chain environments (aftermarket logistics preferred).
• Proven ability to manage end-to-end sales processes and lead negotiations with senior-level stakeholders.
• Fluency in English; Arabic is advantageous.

Responsibilities

• Drive business development across the Middle East and convert strategic opportunities into growth.
• Develop and execute growth plans for Service Logistics, targeting key accounts.
• Lead RFQ processes and coordinate with Tender Management, Operations, HR, IT, Legal and Finance.

Skills

Business Development

General Management

Sales leadership

Negotiation

Relationship building

Strategic planning

Mea travel

Job description

Job description

As Business Development Director Service Logistics Middle East, you are responsible for driving new business growth and delivering an ambitious growth agenda across the Middle East. You identify, assess and win new sales opportunities, develop strategic customer relationships and lead negotiations to secure new business.

In this role, you manage new business opportunities and lead the end-to-end sales process for Service Logistics in the region, working closely with internal stakeholders to develop competitive solutions that meet customer needs. You will become a vital part of the Service Logistics regional team. Service Logistics is the market leader in aftermarket logistics, field service solutions and circular economy.

Preferred location: United Arab Emirates (UAE). Candidates currently based in the UAE are preferred. The employment offer, including compensation and benefits, will be aligned with the terms and conditions applicable in the country of employment and local market conditions.

Terms & Conditions

• A full-time senior leadership position in Business Development for a strategic growth solution in DHL Supply Chain
• A competitive salary package, depending on knowledge and experience
• Additional benefits in accordance with local employment terms and company policies
• The role includes approximately 25% travel across the Middle East region & occasional intercontinental travel
• A senior role with international context within a fast-growing strategic product for DHL Supply Chain
• International exposure through working with customers and colleagues across EMEA
• High visibility within the organization and significant opportunities for professional growth
• You will work in an organization where you can truly be yourself – you are valued for who you are
• Great Place to Work: a workplace at the world’s largest and leading logistics service provider

What you will do

• You drive business development across the Middle East, building customer relationships and converting strategic opportunities into profitable growth.
• Develop and execute growth plans for Service Logistics, including the proactive development of selected target accounts
• Build and nurture relationships with key decision-makers to understand customer requirements and business objectives
• Research strategically prioritized markets and identify new business opportunities
• Target opportunities in Technology, Medical Equipment, Engineering & Manufacturing and Automobility, after-market logistics, circular economy and network operations solutions
• Lead the growth development agenda for the Data Centre Logistics ecosystem in Middle East region
• Develop structured plans to win opportunities and assess their business fit with DHL Service Logistics
• Manage RFQ opportunities and lead the sales process, ensuring quality and commercial standards are met
• Work closely with Tender Management, Operations, HR, IT, Legal and Finance to coordinate input and actions on new business projects
• Act as the interface between customers and internal functions, ensuring a smooth flow of information throughout solution development
• Analyze and interpret data with functional experts to support competitive and commercially sound proposals
• Present compelling solution proposals and business cases to customers and senior management
• Lead contract negotiations and close deals to deliver ambitious growth targets
• Contribute as a senior member of the global Service Logistics Business Development team, sharing best practices and supporting coordinated customer targeting

Who you are

• Proven experience in Business Development, General Management within complex supply chain environments, preferably with a focus on aftermarket logistics
• Proven business experience in one or more of the focus sectors: Technology, Data Centre, Medical Devices, Automobility, New Energy
• A proactive, can-do attitude, with demonstrated resilience and perseverance when facing challenges
• Strong general business and financial acumen, enabling you to navigate complex projects and drive effective decisions
• Regional experience in MEA and willingness to travel approximately 25% of the time
• Strong relationship-building and stakeholder management skills
• Excellent organizational, planning and presentation skills, with the ability to lead C-level conversations focused on business priorities
• Logical thinking and creative problem-solving skills, combined with attention to detail
• Fluency in English is essential, Fluency in Arabic is an advantage

Team & DHL Service Logistics

At DHL Service Logistics, we help customers keep their business running through aftermarket logistics, field service solutions and circular economy services. In this leadership role, you will work with customers and colleagues across EMEA and other global regions to develop solutions that support their operational needs and long‑term business objectives.

You will collaborate closely with regional operational teams and internal specialists, while contributing to the global Service Logistics Business Development team through customer targeting, knowledge sharing and best commercial practices.

Disclaimer: Inclusion & Diversity

At DHL, it’s all about equal opportunities. We assess you on who you are and what you can do – regardless of background, origin or preference. Don’t meet all the listed requirements but still see yourself in this role?