Business Development Director (Commercial Lead)

Solutions21 FZCO; Dubai; On-site; AED 350,000 - 600,000; Full time

Job summary

Solutions21 FZCO is seeking a senior B2B business development professional to drive revenue growth across UAE, GCC and international markets, owning the full sales cycle from prospecting to close and building a diversified client portfolio.

You will lead RFPs, engage with government and enterprise buyers, and champion Solutions21's AI platform Tatbiq, while growing recurring revenue through land-and-expand strategies and strong partner networks.

Qualifications

• 5+ years of B2B business-development experience in IT services or digital transformation in UAE government and enterprise markets.
• Full-cycle seller comfortable owning the commercial function hands-on.
• Strong UAE network and knowledge of government procurement and tendering.
• Business-fluent English; Arabic preferred for government opportunities.
• Experience selling managed services with recurring revenue.
• Willingness to travel internationally.

Responsibilities

• Own the full sales cycle from prospecting to close as a hands-on hunter.
• Build a diversified portfolio of accounts across government, events & entertainment, healthcare, facilities, real estate and utilities.
• Lead RFP and tender pursuits end-to-end with early qualification, win themes and high-quality submissions.
• Grow recurring managed-services revenue through land-and-expand within existing and new clients.
• Champion and sell Solutions21's AI platform Tatbiq into enterprise and government accounts.
• Develop channels and partnerships to access larger opportunities.
• Maintain a structured CRM pipeline with accurate stages and forecasts.
• Structure deals with healthy terms and milestones in collaboration with finance.
• Shape market positioning and sales materials with the CEO.

Job description

Drive Solutions21's revenue growth by building a diversified, high-quality client portfolio and a repeatable, disciplined commercial engine across the UAE, GCC and international markets, including the company's AI platform.

Reports to:CEO

Mission

Drive Solutions21's revenue growth by building a diversified, high-quality client portfolio and a repeatable, disciplined commercial engine across UAE, GCC and international markets, including the company's AI platform.

Key Responsibilities

• Own the full sales cycle: prospecting, qualification, solutioning with the delivery team, proposals, negotiation, and close - operating as a self-sufficient, hands-on hunter.
• Build a broad, balanced portfolio of accounts across the company's verticals: Government, Events & Entertainment, Healthcare, Facilities Management, Transport & Logistics, Real Estate, Public & Private Sectors and Utilities.
• Lead RFP and tender pursuits end-to-end: early qualification, win themes, coordinating technical inputs, competitive pricing, and high-quality submissions - including Arabic-language delivery and strong local references.
• Grow recurring managed-services revenue through land-and-expand within existing and new clients, complementing project-based work with dependable annuity income.
• Champion and sell Solutions21's AI application-building platform (Tatbiq) into enterprise and government accounts - including cross-selling and app-aware deployments and enterprise licensing - positioning it as a differentiator within consulting and transformation engagements.
• Develop channels and partnerships - system integrators, primes and local partners - to access and win larger strategic opportunities.
• Run a structured pipeline in CRM, with accurate stages, clear next actions and reliable leadership forecasts.
• Structure deals on healthy commercial terms, including deposits and milestones, and partner with finance to ensure smooth, timely revenue realisation.
• Shape Solutions21's market positioning and sharpen pitch materials and proposals alongside the CEO.
• As a growing business, the role may also take on other commercially relevant responsibilities and projects as required to support Solutions21's growth, client relationships and strategic priorities.

Measures of Success

• Achieve agreed annual revenue targets through profitable, collectible new business.
• Establish a diversified client base with multiple anchor accounts and no single-client dependence.
• Win new strategic accounts and maintain a strong, qualified pipeline to support agreed growth targets.
• Achieve strong win rates on qualified bids and a growing share of recurring-revenue contracts.
• Maintain an accurate, forecastable pipeline in CRM.

Qualifications & Experience

• 5+ years of B2B business-development experience in IT services, software or digital transformation, selling into UAE government and enterprise buyers, with a track record of closed deals in the AED 5M+ range.
• A full-cycle seller comfortable owning the commercial function hands-on in a focused, fast-moving environment.
• Strong UAE network and command of government/semi-government procurement and tendering.
• Business-fluent English; Arabic is strongly preferred, particularly for government and tender-led opportunities.
• Experience selling managed services, recurring-revenue models, and channel or partnership deals.
• CRM discipline and credible forecasting using CRM.
• Commercial literacy, including margin, deal structuring, and the distinction between booked and collected revenue.
• Willingness to travel internationally as opportunities require.

Nice to Have

• Experience selling AI, SaaS, or platform-based solutions alongside services, ideally into enterprise or government buyers.
• Established relationships across Solutions21's target verticals, including events, real estate, utilities, universities and public-sector organisations.

Compensation

Competitive fixed salary, an initial ramp-up guarantee and benefits, plus performance-based commission calculated on eligible net revenue collected from credited opportunities, subject to gross-margin thresholds and the agreed commission plan.